NIGHTMARE. Still waiting for my registration from them after 5 weeks. Gave me a DIRTY loaner car with a half a tank of gas (I guess because it was an EV it was suppose to last) Had to scream to get the car they sold me cleaned. Just a horrendous experience. Now I can't wait for the service department. HELP ME!!!

All good things come to an end. Sussex Honda decided to start robbing their loyal customers. How dare you add a surcharge to a $700 repair bill because all I had on my was my credit card. That is the last time you rob me. I have taken my business elsewhere. It’s a shame. they have a very good service department but I will not pay a surcharge to use my CC. Also, you staff was very rude and unprofessional in handling an upset customer.

Wish I can say good things. I made a deal with the sales person only to be called by the manager, John, to be told that they made an error and are rescinding the offer. After an unwarranted misogynistic and gaslighting conversation with this manager, he eventually agreed to honor the initial offer. We agreed that I would come in to make a deposit and nothing will change until then. Unfortunately, when I got there, the car I was sold. I would be cautious about doing business with the dealership as it is obvious they lack integrity and professionalism, and do not respect the customers

We've been Sussex Honda customers for over 22 years and our experience yesterday with Danny, Service Advisor is the reason why. Danny went over and above his job description to help us out when we needed emergency help. He stepped up and helped us himself without asking for anything in return. Service like what Danny, and all the rest of the Sussex Honda folks, give every day is why we will remain customers of the Sussex Honda family!

Sussex Honda - It does not get better than this! Having been to many dealerships in my lifetime, this is one of the best dealerships that is still around. The entire dealership team from Gary to Jeff were "Top Shelf" professionals. They showed a genuine concern for the customer's concerns and answered all of my questions. They made the process of buying a vehicle simple and explained everything that was involved with the purchase so that there were no sudden surprises when I went to closing the deal. Dealerships in this day following the Pandemic should take a lesson from this dealership when doing business. Thanks to the team at Sussex Honda, you made this purchase a pleasure.

Made the process of buying a new vehicle smooth especially coming from another state. Simon was more than helpful.

I have had my vehicles serviced at Sussex Honda for over 10 years this past weekend my experience was even greater then normal. I made the appointment knowing that the car would need to be dropped off but then had something unexpected come up that I could not miss. I was able to quickly drop off and get on with the day, my vehicle was completed quicker than I expected. When i was able to pick up everything was ready to go. My vehicle drives better than it has in a few years. If you have a honda I highly recommen them, rhey get you an appointment quickly and get the work done, I have never been upsold for more than the car actually needed. Even at those time the service advisors would let me know what was most important and it was not just the most expensive item that was listed. We have had mutiple honda though this shop and have never been disappointed!

I've started my communications with the dealership by dialing the main number. The sales rep assigned to me was Christopher Burd. Chris was excellent with keeping me up-to-date through the purchasing process of my new vehicle. I was offered the best price I could find anywhere around my area (within a 2 hour drive). Everything went through as I expected. When I came to pick up my new car, it was ready for me. I found Pre-Delivery Inspection receipt in my glove box. Did a quick test drive around the block. After that moved forward with the purchase. It took approx. 2,5 hours (that included my 15 min test drive). The finance manager made me aware of all coverage options available. I did not feel pressured at any time during the signing process, which is extremely rare these days. I have to say it was the most pleasant experience with a dealership I had in the past. I would definitely come back to Sussex Honda to purchase my Honda's!

Extremely helpful. I was nervous about buying a new car and they really made it so much easier then expecting. I would definitely recommend this dealership and the staff!

Great experience buying our second car from Sussex Honda in Newton. Zachary was a pleasure to work with. We would recommend him and this dealership to anyone in the market for an excellent vehicle at a reasonable price.

Cameron was awesome. I didn't have to spend hours in the dealership to pick up my new car.

Don’t like to write reviews, wanted to let people know about my on going experience with Sussex Honda. I have never used the word “trust” and “car dealership” in the same sentence before, Ever! Purchase your new Honda here, Their sales to service has continued to exceed my every expectation. Purchased my first Honda in 2015 and have made 3 purchases to date. All serviced at the dealership. They have gone out of there way to take care of my cars. And myself when I’m at the dealership. Service Dept. Always clean, plenty of seating, snacks and great coffee! More importantly, great techs, to get your car fixed and back on the road! I deal with Bill my service manager, always exceeds my expectations! Thank you Bill! 5 stars for 5 years is doing business with them!

This is the worst dealership I’ve ever been in. Told us we didn’t have to put $1500 down. Right when we’re about to sign off and get the car they tell us we need to to pay $1500 because the receptionist didn’t explain things to the salesman correctly. Didn’t try to accommodate at all. DO NOT SHOP HERE.

Today I bought my first ever Honda CRV, Brian Buck was my sales man he is no nonsense player and we really appreciated him. Mark was great as well finishing the sale and finances.

I was very satisfied with my purchase of my new Honda CRV from this dealership. Anthony was my sales me, he was very helpful and kind. Mark was the financial adviser and he was a big help, very kind and had a great sense of humor, made me feel better about my purchase. Thank you all. Brian Buck was my first sales man I missed him and hope he is enjoying his retirement.