Great place to do business. Friendly and professional with no haggling.
Wonderful experience, Gary is the best salesperson to work with. I highly recommend this dealership
Excellent very professional
Very professional but easy going at the same time. I wanted to buy from them with other vehicles, however they were not very friendly or flexible. SO MUCH BETTER!!
They went above and beyond today. Thanks Guys!!!
I recently had a fantastic experience with Honda's service department, and I wanted to share my thoughts based on the facts of my visit. Firstly, making an appointment over the phone with Rita was a breeze. She was not only efficient but also incredibly nice, which made the process pleasant from the start. She provided me with a realistic date and time for the completion of the service, and her professionalism was evident. On the day of the service, I was provided with a good replacement car, which made it convenient for me to go about my day without any disruptions. Additionally, I received a voicemail confirmation of the service the day before, which was a thoughtful touch and gave me peace of mind. During the service, Daniel served as my Service Advisor, and everything went smoothly. He kept me well-informed about the entire process, explaining in detail what work would be done and what would be inspected. This level of transparency was greatly appreciated. I also appreciated that when I called to inquire about the progress of the service, I was promptly informed about the current stage and what had been done. This open communication helped alleviate any concerns I may have had. Furthermore, the service included the completion of three recalls and a thorough inspection of my car. I'm pleased to report that everything was executed correctly, and my car no longer displayed any check engine lights. The reception of my car upon completion was quick and efficient, making the overall experience even more satisfactory. What impressed me the most was that the service team didn't push for any additional repairs. In fact, when I suggested changing the oil in the gearbox, they stated that they would check it first, showing their commitment to only recommending necessary maintenance. After the recall repairs were completed, they took the extra step to clear all errors, test drove my car, and recognized that the issues I had experienced could indeed be related to the recalls. As a result, my car now drives smoothly and without any issues. In conclusion, my experience with Honda's service department was exceptional. From the moment I made the appointment with Rita to the efficient and transparent service provided by Daniel and the team, I couldn't have asked for a better experience. Their dedication to customer satisfaction and their commitment to doing the job right the first time have made me a loyal Honda customer. I highly recommend their service department to anyone in need of maintenance or repairs.
Very friendly service advisor . Quick and easy process . Will be back :)
Sussex Honda - It does not get better than this! Having been to many dealerships in my lifetime, this is one of the best dealerships that is still around. The entire dealership team from Gary to Jeff were "Top Shelf" professionals. They showed a genuine concern for the customer's concerns and answered all of my questions. They made the process of buying a vehicle simple and explained everything that was involved with the purchase so that there were no sudden surprises when I went to closing the deal. Dealerships in this day following the Pandemic should take a lesson from this dealership when doing business. Thanks to the team at Sussex Honda, you made this purchase a pleasure.
Everyone is always so pleasant to deal with. A real pleasure to work with.
Great friendly staff all around at Sussex County Honda. I had an oil change service special. They completed it faster and better than expected. ❤️
Speedy and professional.
Nice experience buying a new CRV. I typically hate dealerships but the process was painless. No markup, surprise fees, or other nonsense. Inventory is still non-existent to no fault of theirs. Shout out to Simon for being honest on timing and maintaining good communication throughout the process.
Professional and efficient, they handled my recall with the upmost of courtesy.
Did a good job overall, could not hear the noise I was concerned about, figures that is the case whenever you bring it in. Other services done well and professionally. Nice to get a free loaner car.
My review is based upon Jeff Stoveken specifically, not my overall experience with Honda. My car took almost 3 months to be serviced due to the fuel injector unavailability, which was no fault of their own. Jeff keep in touch with me the entire time even when there was no update, just to make sure I was ok in the loaner they provided and kept me in the loop.
Very very positive experience! Chris and the entire staff were friendly and helpful. Deal was as promised. I’ve leased or purchased more than 30 vehicles and this was the best experience I’ve ever had! Highly recommended.
Superb service! I will recommend them to everyone!
Very nice people - willing to work with you to get the deal done 👊
Great experience very nice people and efficient got my car done in record time even had loaner car available for me to use while my car was being worked on
Sussex honda has been an excellent service provider for both my honda SUV’s. Pricing is always fair, service is always fantastic and Danny always treats me like family when I walk into the service department!
Great experience! They are quick, affordable and effective! And they don’t push for other unrequested services. Will go there every time!
Sussex Honda is great!! The staff is always nice and helpful. The service department is extremely knowledgeable.
Every staff member at Sussex Honda was informative, helpful, and straightforward. They made the buying experience seamless. We worked with Judy, Chris, Luke and Jeff and I believe the other employees would have been the same.
Very helpful, got the job done.
Pleasant and completed job but would have appreciated a return phone call in response to my call at 2 pm and again at 3:15 inquiring about an update on my car that was scheduled at 7:30am-
Welcome to Sussex Honda
Visit our Honda Newton, NJ Car Dealers
Have you been looking around Newton car dealerships, where you know you can get a great car, a great deal, and great service? When it comes to serving Honda NJ customers, Sussex Honda has all that and more! Our Newton NJ car dealers are located just a short drive from Sparta, Hackettstown, Denville, Mount Olive, Flanders, Stroudsburg, Milford, and Middletown. Check out our inventory online, which includes hundreds of new Honda vehicles as well as a huge lineup of used vehicles and certified pre-owned Honda vehicles. If you're looking to save on recent models, we have some of the best offers and vehicle specials you can find among Newton car dealerships to help you stay within budget.
Enjoy Great Financing and More with our Honda Dealership in NJ
Our Newton, NJ, car dealers have been family-owned and operated for well over four decades, and throughout this time we’ve built a business model that puts the needs of our customers first. This includes our fast and easy financing process, which allows you to get your new vehicle sooner without having to worry about being denied or watching the process drag out. We also offer plenty of fo resources like our secure financing application, trade-in value tool, monthly payment calculator, and so much more.
At our Honda dealership, NJ drivers can also count on expert service and parts professionals available to help them stay on top of their standard maintenance needs or have your back for larger fixes. Either way, you can count on our technicians to have you back on Denville and Mount Olive Twp roads in no time. Service customers can also save on the essential maintenance, OEM parts, and accessories you need most with a variety of coupons you won't find at other Newton car dealerships.
See Why We're Among the Top Newton Car Dealerships
We're here to serve the Flanders community by ensuring you find the right Honda sedan or SUV to keep your moving safely and efficiently. That's why if you're still doing your research, we're proud to offer and range of model features highlighting the standout components of your favorite Honda models, vehicle comparisons to see how Honda holds its own against the competition, and so much more. Ready to get started on your next Honda purchase? Contact us today for more information on our Honda dealership in NJ!