Customer Testimonials

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Google Feb 24, 2024

Great place to buy a Honda nice people salesman was great

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Google Feb 23, 2024

Very good service!😀

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Google Feb 21, 2024

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Google Feb 20, 2024

Chris Romain was so helpful. He really did everything possible to help me. So friendly and was very kind to my family and I

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Google Feb 20, 2024

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Google Feb 20, 2024

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Google Feb 18, 2024

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Google Feb 17, 2024

I dropped my vehicle off for service later in the afternoon as it was scheduled for service the following morning. The service advisor said that they could get my service completed that afternoon 👍. Also, there were a couple of things that were scheduled to be done for the 15,000 mile service but actually were not needed, which saved me money. They also gave me a complementary car wash!!

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Google Feb 13, 2024

Customer service needs improvement but where one department lacks it another department makes up for it. Overall great dealership

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Google Feb 2, 2024

I love this location and the appointment was easy to make. The service advisor are always really kind to you and informative.

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Google Feb 1, 2024

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Google Jan 31, 2024

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Google Jan 28, 2024

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Google Jan 27, 2024

Very happy with today’s services

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Google Jan 26, 2024

I recently took my vehicle in for service. Upon arriving at the location, it was very clean, very professional. I had the pleasure of working with Paul Eischen. Thank you Paul for making our first time at Sussex Honda A enjoyable one.

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Google Jan 24, 2024

Very helpful and offered additional assistance with glitchy port. They also offer loaner vehicles unlike most dealers.

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Google Jan 23, 2024

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Google Jan 21, 2024

No good wrong diagnosis to my car.

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Google Jan 21, 2024

Excellent job 👍

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Google Jan 20, 2024

Excellent service, courteous staff.

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Google Jan 18, 2024

I had an issue with a Certified PreOwned purchase from another Honda dealership just 3 days prior. They took the car immediately and fixed within a day. The car shouldn’t have had an issue that soon but I was grateful they helped straighten it out.

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Google Jan 16, 2024

Wait time for service as expected. Comfortable waiting area with coffee and wifi. Free car wash is a nice touch!

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Google Jan 16, 2024

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Google Jan 16, 2024

Sussex Honda are true professionals. Most straight forward car buying experience my family has ever had. Thank you

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Google Jan 16, 2024

Everyone was very nice and made sure they explained everything to you. Made you feel comfortable.

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Google Jan 12, 2024

I had an excellent experience taking my car to the Sussex Honda in Newton to be fixed. Dan in the service department was extremely professional & courteous. he explained everything to me before doing any work, and we discussed different options, which was great, and I really really appreciated that. He always returned my phone calls usually that day, if not in a very reasonable time & had my car done when he said he would. I would definitely recommend this place to all my fellow Honda people.

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Google Jan 11, 2024

Prompt friendly, polite, and efficient service

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Google Jan 10, 2024

Great friendly customer service who made the process quick and simple!

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Google Jan 7, 2024

This is seriously, the nicest group of people ! From calling and speaking with Lori to schedule the appt, to the service advisor and the tech. Your greeted with a smile as soon as you open the door. My service advisor, Paul, whom I have had the pleasure of dealing with twice, is the best! They are all friendly, helpful, funny, efficient, accommodating and knowledgeable .The service tech , ( I am Sorry I forgot his name😏) was very kind, and took the time to explain a few things to me when my vehicle was done. You can’t find a better place ...

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Google Jan 7, 2024

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Google Jan 7, 2024

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Google Jan 6, 2024

I had a great experience leasing a new Passport. The staff were extremely helpful and the process was quick.

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Google Jan 6, 2024

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Google Jan 6, 2024

Ok

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Google Dec 31, 2023

The only place I will take my car they are quick and so nice!

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Google Dec 29, 2023

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Google Dec 28, 2023

Great price, great attention, and fast closing when purchasing a new civic. Thanks to the team at Sussex Honda.

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Google Dec 27, 2023

Price, service, staff 👍

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Google Dec 22, 2023

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Google Dec 22, 2023

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Google Dec 17, 2023

Excellent service! Professional, honest, caring staff members. I highly recommend Sussex Honda!

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Google Dec 16, 2023

First time having service here - Great experience.

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Google Dec 15, 2023

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Google Dec 15, 2023

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Google Dec 14, 2023

Wonderful. Quick and pleasant!

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Google Dec 13, 2023

always love bringing my car here!! the staff here are awesome & always make me feel welcomed. 🙂

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Google Dec 13, 2023

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Google Dec 12, 2023

Had a nice and easy quick in and out experience. Went to get an oil change and got free snacks, coffee and water. I mean what else can you ask for. Daniel was very helpful thank you Daniel for your professionalism and dedication.

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Google Dec 12, 2023

This is the third vehicle we purchased from Sussex Honda. Our salesman, Zac, was a pleasure to work with again. We mainly communicated via email since we live in New York and they are located in New Jersey. Zac always got back to us promptly with answers to any of the questions we had. My local dealership, Middletown Honda, lost me as a customer when they started charging customers a market adjustment charge. Back to Sussex Honda, on the finance end we again worked with Jeffrey. He made the process a breeze and was well prepared for whatever questions we ...

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Google Dec 10, 2023

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Google Dec 9, 2023

This is our third Honda purchase through Sussex Honda. Each time was a no hassle experience.

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Google Dec 8, 2023

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Google Dec 8, 2023

Good place,friendly service, good atmosphere

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Google Dec 7, 2023

Great service Department and quality work

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Google Dec 7, 2023

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Google Dec 6, 2023

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Google Dec 5, 2023

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Google Dec 5, 2023

Very polite.

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Google Dec 1, 2023

Always great customer service and service department!

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Google Nov 29, 2023

I was pleased with the help I received today!

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Google Nov 28, 2023

My entire purchase went smooth and was painless. Christopher Burd made me feel comfortable and explained everything to us before, during and after our purchase. I highly recommend Sussex Honda for anyone looking to buy a new or used Honda.

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Google Nov 26, 2023

Excellent service . Very professional

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Google Nov 24, 2023

All the dealers up in VT are booking out weeks for simple services. Came down to visit family and got in at Sussex Honda the next day! The cost was 40% less than up north as well. I’ll plan to be back down for my next major service.

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Google Nov 23, 2023

I had a great experience with the service Dept. friendly, smooth, honest, Daniel from the service dept. is one of a kind, he is so nice and helpful he is something special, Sussex Honda is lucky to have him in their team! i would come back again to this place, and refer others as well,

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Google Nov 22, 2023

Just took our car in for regular oil change & etc. We are very pleased with the service provided by Newton Honda and also the hospitality shown to us while we were there! Thanks!

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Google Nov 19, 2023

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Google Nov 18, 2023

This was hands down THE BEST car buying experience I've had. Our associate Simon was attentive, clear and overall a pleasure to work with. Jeff from finance was incredibly helpful and straightforward. Sussex Honda is definitely an example of outstanding customer service. Was worth visiting here from out of state!

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Google Nov 18, 2023

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Google Nov 17, 2023

Gary was great! He took his time explaining everything to me and was vigilant in keeping contact with any updates that he had to relay to me. The whole staff was great, very helpful and very pleasant to speak to

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Google Nov 16, 2023

Highly recommend Sussex Honda! Everyone there is calm, approachable, and down to earth. They answered all my questions and were so knowledgeable. Having someone sit with me to go over all the controls in my new car was genius.

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Google Nov 16, 2023

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Google Nov 16, 2023

I always have a good experience any time I visit Sussex Honda, NJ. Pleasant people, good atmosphere, and great service. Thanks again guys. Always friendly and willing to help.

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Google Nov 15, 2023

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Google Nov 15, 2023

This place will never stop amazing. Keep up the good work. The place is worth the extra 100 miles from Brooklyn! Friendly service, they would always go the extra mile to help!

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Google Nov 14, 2023

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Google Nov 13, 2023

The best customer service I have ever experienced from start to finish! Every person I was in contact with was so very helpful and amazing to work with! All very nice people! I would most definitely buy another car from them in a heartbeat!

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Google Nov 12, 2023

The service team is always so friendly and efficient.

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Google Nov 10, 2023

I had a wonderful and quick experience with the service today. Thank you very much!

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Google Nov 10, 2023

Very prompt and accommodating.

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Google Nov 8, 2023

I felt the individual in the parts department and service are were knowledgeable and were able to answer my questions.

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Google Nov 7, 2023

As always, the service was top notch. Organized and efficient and spoken kindly. Thank you again guys.

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Google Nov 7, 2023

Very professional service

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Google Nov 7, 2023

Process from start to finish was simple & easy.. would go back again in future

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DealerRater Nov 5, 2023

We've been Sussex Honda customers for over 22 years and our experience yesterday with Danny, Service Advisor is the reason why. Danny went over and above his job description to help us out when we needed emergency help. He stepped up and helped us himself without asking for anything in return. Service like what Danny, and all the rest of the Sussex Honda folks, give every day is why we will remain customers of the Sussex Honda family!

Read at DealerRater

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Google Nov 5, 2023

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Google Nov 5, 2023

excellent atention

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Google Nov 1, 2023

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Google Oct 31, 2023

Good work done by Sussex Honda. A genuine report is given with a multi-point check-up. Excellent courtesy service provided by staff members. Nice and homely environments in the center.

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Google Oct 29, 2023

Great service again. Danny always does an excellent job at providing 5 Star service.

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Google Oct 28, 2023

My car was done before estimated time.. Sussex Honda provided me with a loaner car even though I did not purchase my Honda vehicle from them….

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Google Oct 28, 2023

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Google Oct 27, 2023

Service was seamless and efficient from >Scheduling >Drop off >review of reason for service >phone call to request ok of needed repairs and fair $ estimate for repairs. >phone call for pick up Signed, a happy/satisfied new customer

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Google Oct 25, 2023

Top notch! Delivered what they promised.

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Google Oct 25, 2023

I went there for 2 open recalls on a used CRV I purchased elsewhere. Greg who made the appointment for me was very helpful. I dropped the vehicle off the night before and asked for it to be done by 11 am. I called at 10 am and it was complete. Danny was the service tech that helped me, and he was very helpful and nice.

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Google Oct 22, 2023

My SUV has an exhaust leak and Paul and Jim were wonderful at providing a less expensive solution to this problem. Thanks so much for helping me with this problem. 😊

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Google Oct 21, 2023

Always great service, recommended to bleed and replace brake fluid. Brakes are better than they have in been years.

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Google Oct 19, 2023

Excellent, great service

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Google Oct 18, 2023

Service guys great did what was to be done in and out no problems and questions answered to my satisfaction.

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Google Oct 14, 2023

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Google Oct 13, 2023

Great experience & service…


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