Customer Testimonials
Sussex Honda is very upfront with everything, great service all around.
Excellent the best car dealership service ever!!!
I came in for an appointment for oil change and diagnostic check. I was promptly greeted and taken care of by Jeff. Jeff was professional, friendly, and knowledgeable. Jeff kept me updated throughout my entire service, which I appreciate very much! I do have to return back, but anticipate the same great service.
Awesome!! What a wonderful experience I had with the crew from Sussex Honda. Everyone was so helpful and friendly! I love my car!! I felt like home. They are so knowledgeable and answered all my questions.
Made next day appointment. Clark was very friendly and helpful
My wait time was short. Paul was very helpful in answering my questions. An easy and pleasant visit.
Bought a Honda from Sussex Honda 5 years ago and always had excellent service. A year and a half ago bought from a different Honda dealer and wasn’t happy with their service. Always tried to sell more services and extremely slow service so I went back to Sussex today and will continue to have all work done there. Fast, courteous and friendly.
My car went in for a recall. Since I was due for an oil change that was getting done too. The gentleman at the desk used a coupon so it cost less than Express Line. I dropped it off at noon and it was ready before 2 pm. They could have provided a loaner but I had someone pick me up. My car was done and cleaner than when it was dropped off. I hadn't had time to get to the car wash. Thank you, Honda! 😁
Excellent staff and quick fair process! Thank you Kaia!! And Chris
April in sales was a delight to work with, highly recommend her. Chris the F&I manager was clear and to the point, no pressure and friendly. My experience at Sussex Honda was 5 star!
Nice people nice cars! You can never go wrong with a Honda
Sussex Honda was great for the purchase of my new CR-V. Judy Radcliffe was dependable, reliable, patient, and helped me navigate with the mechanics of driving a new vehicle. I totally recommend them!
Great service and quick………
Great people to deal with, don’t try to upsell . My only complaint is 1.5 hours for an oil change and tire rotation seems excessive
Great service, very smooth process to buy a new vehicle. No hidden fees!
Great service- from purchasing to my first service.
Friendly staff, appointment made with ease. An hour an a half for an oil change and tire rotation when you have an appointment seems a little excessive compared to other dealers.
Excellent, fast & friendly service for maintenance; spotless, comfortable waiting area with great coffee machine, and included accar wash before leaving! Grateful for shiny car, thanks!
Excellent service department. Have had four different Honda’s serviced here over the years and the quality, integrity, and friendliness has been universally outstanding.
Logan in service there at sussex honda deserves a raise. That kid fought left and right with my horrible insurance company for weeks to mitigate issues I was having with my claim for repairs. 5 stars from me for customer care and professionalism.
Sussex Honda employees are always friendly, professional and helpful. Making an appointment for the Service Dept is quick and easy using their on-line app.
Great service ! Brought car in salty got it back washed and vacuumed thanks Sussex Honda!
Always a wonderful experience ⭐️⭐️⭐️⭐️⭐️
I had an excellent experience working with Kaia Dalrymple while searching for a new car. From the moment I arrived, she was professional, welcoming, and extremely knowledgeable. She took the time to understand my needs and preferences, showing me three different vehicles that fit my criteria. Her honesty was refreshing, as she provided clear and transparent information about each car, including its features, history, and pricing, without any hidden surprises. What stood out the most was her patience and efficiency throughout the process. Unlike other salespeople who rush or pressure customers into making a decision, Kaia allowed me to take ...
April was a great seller, she was very attentive and kind all the time. Look forward to have our second vehicle with you too ! Thank you for this easy and smoothly transaction follow with the financial person which was Chris
Sussex service has been very responsive. We did not have any easy case. They supplied a recall part I couldn’t get from other dealers and obtained financial assistance for an expensive repair just out of warranty. They maintained good communication throughout the ordeal.
Our saleperson Kaia Dalrymple made the Transaction effortless
For me it’s always a great experience. Great service everyone is courteous and professional. Thanks
Sussex Honda was a an excellent warranty service and recall appointment for me today. Love getting the car returned washed as well! Professional and efficient. Kudos to Jeff.
Sussex Honda is a great dealership!!! The service department treats you excellent!! Danny is awesome to work with.
Friendly and professional service. Upfront with the services required and prices before service started.
Service advisor Paul is very helpful and pleasant.
The management and staff at Sussex Honda has always been professional, customer service oriented and friendly. My 2024 Prologue represents my fifth lease with this agency. I would recommend this agency to anyone looking for a new or used car and especially in its name brand, Honda.
From Sales to Service and Finance, hands down A+ Gary made our purchase almost painless. Chris explained warranties and insurance and Jeff at the Service Desk has taken care of my vehicles for years. Great group! Thank you!
We purchased our Honda Odessy at Sussex Honda a few days ago. We were very pleased our car buying experience with none of the hassles many dealers put you through. Our salesperson Kaia was very helpful and responded promptly to our questions. We highly recommend Sussex Honda!
Quick and efficient service, had my civic back to 100% in no time. Thanks!
Top tier customer service and sales team!! Absolutely recommend them for your next vehicle!!! Hard to find dealership like this with comfortable environment these days unfortunately..glad I ended up here to purchase one for me and another two for my siblings.
This dealership is truly a comfortable place. I purchased a 2025 Pilot here, and there was absolutely no pressure. My salesperson, Gary, was very professional. I highly recommend this dealership—it's rare to find one like this these days.
Great customer service. Got an oil change. Fast and easy. Got a coupon code and a great cup of coffee. Will be back
I went to Sussex Honda for a recall and was treated very well by the staff. Paul was courteous and professional. My car was taken care of and repaired in a timely manner. I highly recommend them for service.
Great customer service!
I’ve been bringing my Honda Ridgeline to Sussex Honda for many years and I never had a problem with the service . The employees are extremely nice, very helpful and knowledgeable.
Have been purchasing and having my cars serviced by Sussex Honda for over 20 years. First rate operation.
Sussex Honda are my go to for all my car needs of my accord. The excellence and experience that Sussex Honda gives is second to none. I thank all of Sussex Honda family for taking care of my car. Happy Holidays to you all.
Paul from Parts and Services has always been the person to go for any repairs/maintenance for my Honda CRV. There are some small issues as in every dealer but Paul makes the difference, always with a smile and sense of humor. Thank you!
Excellent service. I switched to Sussex Honda because I was quite disappointed in the slipshod care at the Scranton dealership where I bought my car. Sussex did the work efficiently, quickly and with utmost courtesy. I am glad to have made the switch and will rely on Sussex for future needs.
Jeff from Sussex Honda the service department took care of everything concerning my car needs and answered all my questions about my vehicle 🚗 with professionalism. I appreciate Paul, Daniel, and Logan in the service department also. The entire service department is extremely helpful and knowledgeable of Honda vehicles from beginning to end. I will have my car serviced here at the dealership the entire life of my Honda HR-V. When you get great service, you stick with it. That is what I am doing. You will be glad you did!
Service team was helpful and fixed my issue quickly
This was the most pleasurable car purchasing experience I have ever had. Thank you everyone at Sussex Honda in Newton.!
Paul Eischen is a great guy, a great asset to Sussex Honda. It’s a relationship I’m willing to drive an hour each way for - totally trusted.
These guys tell you one thing...and they stick to it!
In and out in 2 hours, very professional staff, explain what your vehicle needs are, and recommend service updates when needed.
Quick service
Walked in ,saw a car, made a deal ….bingo ! Helpful, friendly , professional
Service is consistently helpful and efficient.
Good staff
Always have a good experience at Sussex Honda.
I can't stand buying cars!! It is one of those things you dread but have to do! I started my purchase online so I wouldn't have to deal with the typical haggling and let me talk to my manager schtick! I found the car I liked online and arranged to test drive it after work one day. When I walked in I met the online sales rep who passed me off to their sales person April! She was extremely welcoming and had the car ready for a test drive. She took some information down and off I went ...
Great service and so punctual!
Excellence from Dan in service today. He went beyond the beyond to make things safe and right for me. So grateful.
Great service! The only problem was they washed my car and it came out dirtier then it was previous to being serviced.
I will say everyone made me feel important in and out so professional
I just purchased my first car at Sussex Honda and my experience was wonderful. Both April and Jeff were excellent to work with. If you are looking to purchase a new car, I highly recommend going to Sussex Honda and asking for April!