Customer Testimonials
Friendly and professional service. Upfront with the services required and prices before service started.
Service advisor Paul is very helpful and pleasant.
The management and staff at Sussex Honda has always been professional, customer service oriented and friendly. My 2024 Prologue represents my fifth lease with this agency. I would recommend this agency to anyone looking for a new or used car and especially in its name brand, Honda.
From Sales to Service and Finance, hands down A+ Gary made our purchase almost painless. Chris explained warranties and insurance and Jeff at the Service Desk has taken care of my vehicles for years. Great group! Thank you!
We purchased our Honda Odessy at Sussex Honda a few days ago. We were very pleased our car buying experience with none of the hassles many dealers put you through. Our salesperson Kaia was very helpful and responded promptly to our questions. We highly recommend Sussex Honda!
Quick and efficient service, had my civic back to 100% in no time. Thanks!
Top tier customer service and sales team!! Absolutely recommend them for your next vehicle!!! Hard to find dealership like this with comfortable environment these days unfortunately..glad I ended up here to purchase one for me and another two for my siblings.
This dealership is truly a comfortable place. I purchased a 2025 Pilot here, and there was absolutely no pressure. My salesperson, Gary, was very professional. I highly recommend this dealership—it's rare to find one like this these days.
Great customer service. Got an oil change. Fast and easy. Got a coupon code and a great cup of coffee. Will be back
I went to Sussex Honda for a recall and was treated very well by the staff. Paul was courteous and professional. My car was taken care of and repaired in a timely manner. I highly recommend them for service.
Great customer service!
I’ve been bringing my Honda Ridgeline to Sussex Honda for many years and I never had a problem with the service . The employees are extremely nice, very helpful and knowledgeable.
Have been purchasing and having my cars serviced by Sussex Honda for over 20 years. First rate operation.
Sussex Honda are my go to for all my car needs of my accord. The excellence and experience that Sussex Honda gives is second to none. I thank all of Sussex Honda family for taking care of my car. Happy Holidays to you all.
Paul from Parts and Services has always been the person to go for any repairs/maintenance for my Honda CRV. There are some small issues as in every dealer but Paul makes the difference, always with a smile and sense of humor. Thank you!
Excellent service. I switched to Sussex Honda because I was quite disappointed in the slipshod care at the Scranton dealership where I bought my car. Sussex did the work efficiently, quickly and with utmost courtesy. I am glad to have made the switch and will rely on Sussex for future needs.
Jeff from Sussex Honda the service department took care of everything concerning my car needs and answered all my questions about my vehicle 🚗 with professionalism. I appreciate Paul, Daniel, and Logan in the service department also. The entire service department is extremely helpful and knowledgeable of Honda vehicles from beginning to end. I will have my car serviced here at the dealership the entire life of my Honda HR-V. When you get great service, you stick with it. That is what I am doing. You will be glad you did!
Service team was helpful and fixed my issue quickly
This was the most pleasurable car purchasing experience I have ever had. Thank you everyone at Sussex Honda in Newton.!
Paul Eischen is a great guy, a great asset to Sussex Honda. It’s a relationship I’m willing to drive an hour each way for - totally trusted.
These guys tell you one thing...and they stick to it!
In and out in 2 hours, very professional staff, explain what your vehicle needs are, and recommend service updates when needed.
Quick service
Walked in ,saw a car, made a deal ….bingo ! Helpful, friendly , professional
Service is consistently helpful and efficient.
Good staff
Always have a good experience at Sussex Honda.
I can't stand buying cars!! It is one of those things you dread but have to do! I started my purchase online so I wouldn't have to deal with the typical haggling and let me talk to my manager schtick! I found the car I liked online and arranged to test drive it after work one day. When I walked in I met the online sales rep who passed me off to their sales person April! She was extremely welcoming and had the car ready for a test drive. She took some information down and off I went ...
Great service and so punctual!
Excellence from Dan in service today. He went beyond the beyond to make things safe and right for me. So grateful.
Great service! The only problem was they washed my car and it came out dirtier then it was previous to being serviced.
I will say everyone made me feel important in and out so professional
I just purchased my first car at Sussex Honda and my experience was wonderful. Both April and Jeff were excellent to work with. If you are looking to purchase a new car, I highly recommend going to Sussex Honda and asking for April!
I am very pleased with the service at Sussex Honda and my car was returned sooner than expected. Thank you to Danny who handled all the issues.
Very professional experience 👏
Great overall experience. Staff was very communicative about my repair. Would highly recommend for any Honda repair.
Danny was great. Reset computer and all is well so far.
Sussex Honda Service Dept. Is the best. Always courteous, always prompt with getting the vehicle serviced and back and excellent with customer communications. Thank you
Fantastic experience At HONDA in Newton NJ I needed a replacement for a Part (Bender)My Car Honda Pilot .and I also needed it in oil change without a appointment and DANNY squeeze me through and got it all done and less than an hour. I recommend him and I recommend the Honda. Danny at the dealership is an excellent, Great Customer Service & helpful Easy To Work With. , I would rate him as one of the best.
Sussex Honda dealt with us professionally, found our car of choice at another dealership, transported it and closed our sale in a week. Very impressive and Gary Zinn our salesperson was on top of his game. A very good experience all around
I went in early for my maintenance but Paul could not find me in the computer. He however graciously set me up, listened to my concerns other than routine check up then fit me in. My car runs like a baby. Thank you Honda
Everyone was nice and helpful, April rocks and got me into something that works for me. No complaints whatsoever, quick and painless experience there
Jose did a great job attending me and helping pick out a vehicle. Great customer service I would recommend him to anyone.
Fast, pleasent service. Fixed my Android connect issue in minutes. Very pleased.
Very good service as always!
April was very helpful tentative all went smoothly no issue
Julie was outstanding with her service! She was very friendly and professional. I loved that I didn’t have to call my insurance co and change my name on all my stuff ( I recently got married). Thank you to all at Sussex Honda for putting your best foot forward and helping me with the purchase of my Honda Civic.
Service Department: I usually bring my vehicle to Daniel but most of the service advisors are helpful. After bringing my vehicle to multiple mechanics to resolve an issue and spending money on misdiagnosed issues I took my vehicle to Sussex Honda and they fixed it right the first time and guaranteed their work. Parts department also a pleasure to deal with usually ordering hard to find parts within a day or two, ask for Eric.
Service department is awesome! Everyone is very helpful, pleasant and they go above and beyond. Very reasonable pricing. I am so happy I bought my Honda from sussex Honda in newton!
Judy was our sales representative. She did a remarkable job. No fuss and straight to the point. We plan on coming back to buy our next Honda from her.
I had a great experience with Sussex Honda. I love my car. It was reasonably priced. All the salespeople were accommodating and nice.
Always a good experience at Sussex Honda. They take good care of you & your car! Thanks for all of your help!
The pricing and service were good i just wish they didn't take that much time to service my car.
Have been going to this dealership for service since 2020. Genuine & courteous people, have always felt value for money.
Quick service and courteous staff.
Very professional and polite
Great experience while shopping for a new vehicle. Christina and Chris were super helpful and knowledgeable.
Amazing dealership with great staff all around. Shout out to Brian, April, and the finance manager Chris for making my car purchase as easy as possible. I travelled 2 and a half hours from NY to purchase my vehicle because of their fair and transparent pricing. Can't recommend this dealer enough.
This is the second time that I have worked with the service department at Sussex Honda - The first time was a great experience, and so was the second! Logan was a great help and super communicative throughout the service process. He was very honest and I was very much appreciative for that - Thank you service dept for all of your help!
Bought our car here and have been coming for regular services for 6 years. Definitely not your regular car dealer experience. Very pleasantly surprised with the level of no pressure customer service.
Friendly and professional service advisor. I was in and out a little over an hour.
Extremely friendly, answered all my questions and went above in service would 10000% suggest to anyone to buy a Honda or any other car they have on lot!
This is my third car from Sussex Honda and as always Gary is the best!! He’s honest and just an all around great human! Chris made the fiance process smooth and simple. I can’t thank them enough!!!
I love bringing my car to this location. The service is always excellent and the employees are friendly. The prices are reasonable as well.
We're always grateful for the outstanding service we receive at Sussex Honda. We've come to know some of the people there over the years and they are ALWAYS kind, helpful and considerate.
We've been Sussex Honda customers for over 22 years and our experience yesterday with Danny, Service Advisor is the reason why. Danny went over and above his job description to help us out when we needed emergency help. He stepped up and helped us himself without asking for anything in return. Service like what Danny, and all the rest of the Sussex Honda folks, give every day is why we will remain customers of the Sussex Honda family!