Customer Testimonials
Sussex Honda rocks! Sales rep Gary Zinn is stellar - he made my purchase smooth & painless 🙂 Highly recommend this dealer & Gary—top notch!!
Friendly salesman
My sales associate Christina was very Pleasant. She was very transparent on their pricing. There were no surprises. I would recommend Sussex Honda as I had a positive experience throughout the transaction. very happy to drive home in a brand new 2025 Honda CRV.
Salesperson was very helpful and assisted me through each step. Purchasing my Honda Accord was seamless.
Was a walk-in on vacation from a different state. Not a problem. Fabulous customer service provided. Diagnosed, fixed, and back out the door within 45 minutes. Wow
I want to thank John and Tom for getting my van fixed asap. Even when the parts did not arrive they went out of their way to get me a loaner car knowing I needed a vehicle to get to work.
Sussex Honda was very professional and took the time to explain what the results were after completing their diagnostic test on my car. Paul was cordial and friendly.
Great experience, sales person Judy was amazing. Love my Accord
Excellent experience! Jeff from Newton Honda and Christina were great to work with!
Professional and friendly service
Great service.
Recently purchased my ‘first’ car here! Gary was a phenomenal help in getting me my Civic EX-L hatchback. A pleasure to work with, be sure to ask for him!
Best place to do service, quiet and comfortable waiting area. Easy to sit and work or go on test drive. Oil Change and Tire Rotate <$70 with Express Service and Tire coupons. Simple, done in 90 mins and an exterior car wash too. Worth the trip.
Absolutely the best. Judy and Jeff and everyone that works there is amazing. Fast in and out traded in my old car and drove away with a brand new Honda civic and it got delivered very fast. Thank you guys you're the best.
Perfectly timed service and they helped me clear my car of Bluetooth that was very difficult to do on the Honda myself.
Great and affordable service. Initially went to Planet Honda but they wanted to charge me $100 more to change the transmission fluid. Its great to know that I now have my go to parts and services facility for all my Honda needs.
Friendly customer service and prompt service. I highly recommend.
Quick service and a loaner car, no problems and everyone was friendly and professional.
10K service completed in a timely manner while I waited
Carolyn was absolutely amazing. Thank you!
I have always had a service agent that was great work done is very reasonable cost wise. Very good service department
We had an excellent experience working with April and Stephanie! They were kind, honest and helpful. Since we live an hour away, we were able to confirm all pricing via email before visiting. The entire process was smooth and easy with no surprises. We would definitely recommend purchasing a car at Sussex Honda!
Every time I need something done with my car, they are so accommodating and responsive and everyone is friendly.
Awesome service and even provided me a loner car!
We had a wonderful experience at Sussex Honda. The staff was wonderful. We will be purchasing our next vehicle here
Service was great as always! Thank you!
Great customer service by April and fair pricing of the car.
I recently purchased a new Honda Accord from this dealership and had a great experience. We worked with Kaia and she was excellent. She was extremely knowledgeable and answered all of my questions. I would 10/10 recommend!
Great service experience. Quick, efficient and friendly staff. Very knowledgeable
April Bradley was amazing and made this purchase of the 2024 Honda HRV enjoyable !!
What a wonderful service department at Sussex Honda! They went above and beyond during my two recent visits! I’ve worked with other dealerships in the past and I can say with 100% certainty they are the best!!
This is by far the best Honda Service Part in the State of NJ. The team here is amazing, provides outstanding customer service, the snack bar is always full for customers to enjoy. They welcome walk ins with open arms and total understanding. The also is brutally honest about the service that is needed and if you can hold it off. They do not pressure you to get work done but will tell you if it’s major and needs to be handled immediately. I would drive two hours if I had to, just to get services there. The best ...
I'm an employee turned customer.The Team was really supportive in ensuring I got the customer experience. Super excited to be apart of the Honda Family.
Another 5 star service from the dealership. Danny in the service department communicated every step of my service. He gave me the courtesy to make informed decisions regarding my vehicle.
Excellent service
Great service! Friendly and helpful! Thank you! 😊
Christina was extremely helpful, with our purchase Even with all of our back and forth and changes we talked about she stayed very professional We Would work with her again Maritel
Took my car back because it won't start after taking it in for an electrical recalled issues. From making the phone call to going in ,they were all so professional and supportive. Thanks for being there. Keep up the good job.
Friendly, not pushy sales staff.
Service staff are excellent
Every time great service 👌 👍 👏
Excellent service at Sussex Honda! They do great work and are very honest about what needs to be done. I trust them and highly recommend! We love our pilot and CRV and wouldn’t bring them any place else. Our service manager Jess is the best!
Nice people, and beautiful cars! ❤️👍🎁
Great service team, knowledgeable, efficient and didn’t break the bank.
Amazing experience. Tom was fantastic, he was so nice. I appreciated everything that was done for me!
Great place to buy a Honda nice people salesman was great
Very good service!😀
Chris Romain was so helpful. He really did everything possible to help me. So friendly and was very kind to my family and I
I dropped my vehicle off for service later in the afternoon as it was scheduled for service the following morning. The service advisor said that they could get my service completed that afternoon 👍. Also, there were a couple of things that were scheduled to be done for the 15,000 mile service but actually were not needed, which saved me money. They also gave me a complementary car wash!!
Customer service needs improvement but where one department lacks it another department makes up for it. Overall great dealership
I love this location and the appointment was easy to make. The service advisor are always really kind to you and informative.
Very happy with today’s services
I recently took my vehicle in for service. Upon arriving at the location, it was very clean, very professional. I had the pleasure of working with Paul Eischen. Thank you Paul for making our first time at Sussex Honda A enjoyable one.
Very helpful and offered additional assistance with glitchy port. They also offer loaner vehicles unlike most dealers.
No good wrong diagnosis to my car.
Excellent job 👍
Excellent service, courteous staff.
I had an issue with a Certified PreOwned purchase from another Honda dealership just 3 days prior. They took the car immediately and fixed within a day. The car shouldn’t have had an issue that soon but I was grateful they helped straighten it out.
Wait time for service as expected. Comfortable waiting area with coffee and wifi. Free car wash is a nice touch!
Sussex Honda are true professionals. Most straight forward car buying experience my family has ever had. Thank you
Everyone was very nice and made sure they explained everything to you. Made you feel comfortable.
I had an excellent experience taking my car to the Sussex Honda in Newton to be fixed. Dan in the service department was extremely professional & courteous. he explained everything to me before doing any work, and we discussed different options, which was great, and I really really appreciated that. He always returned my phone calls usually that day, if not in a very reasonable time & had my car done when he said he would. I would definitely recommend this place to all my fellow Honda people.
Prompt friendly, polite, and efficient service
Great friendly customer service who made the process quick and simple!
This is seriously, the nicest group of people ! From calling and speaking with Lori to schedule the appt, to the service advisor and the tech. Your greeted with a smile as soon as you open the door. My service advisor, Paul, whom I have had the pleasure of dealing with twice, is the best! They are all friendly, helpful, funny, efficient, accommodating and knowledgeable .The service tech , ( I am Sorry I forgot his name😏) was very kind, and took the time to explain a few things to me when my vehicle was done. You can’t find a better place ...
I had a great experience leasing a new Passport. The staff were extremely helpful and the process was quick.
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