Customer Testimonials
Clear, professional and timely service was great.
Excellent service, as always.
Such a pleasant experience, as always, when purchasing a new vehicle from Sussex Honda. My family and I have been longtime customers of theirs and we’ve only ever had good things to say about them. Thank you to Judy and everyone at Sussex Honda who played a part in my 6th purchase from your dealership!
Back in January 2025, I purchased a 2025 Honda Civic Si in platinum white pearl with the assistance of Ms. April Bradley and Ms. Jennifer Cairns. Both made the buying process simple and painless. Ms. Bradley and Ms. Cairns listened carefully to my requests and ensured that they were adhered to. Ms. Cairns assisted me with the credit application, and Ms. Bradley provided product knowledge about the Civic Si. Because of Ms. Bradley's and Ms. Cairns's professionalism, I would certainly purchase another Honda Civic Si from Sussex Honda.
A perfect shop experience. Logan and Paul had my back from the start; loaning me the car and diagnosing and fixing what others could not. My 2016 FIT and i thank you very much. We’ll be back!
Great service at this Honda service center. Excellent professional received from Danny Service Manager. Great customer service from Laurie, Donna, Greg, Tom and the mechanics.
Everything was done in a timely manner and explained to me when completed.
Took my 2018 Ridgeline there for a recall, brakes, broken driver side mirror switch, and broken Speedometer. They informed me of an extended warranty that was still active (I had forgotten about). I was expecting the worst! Pleasantly surprised that the only thing I had to pay for was the brakes. They even found a damaged caliper on the rear brakes and that was covered! Well worth the cost of the extended warranty. Jeff in service was polite, efficient, and a joy to work with. They had the vehicle a few days and he would call me everyday with an update. ... Read More Google - Jul 1, 2025
Great people, great service!
Bought my first car here today. Gary was excellent. very quick, not to rush you to buy right away, honest. very good. love gary
Sussex Honda has been serving my family’s cars for over 20 years. They are terrific.
Stopped at the lot to check out some new cars, and was kindly greeted by Christina. She was very friendly and knowledgeable about all of the features the Honda cars have to offer. It was a smooth and painless process to trade in my old vehicle and drive away with my new 2025 Honda Civic Si. I highly recommend Sussex Honda if you’re in the market for a new car!!
Staff is very friendly and professional and answered all my questions everyone one there is great excellent customer service service
Working with Kaia made the experience great! 👍 Had some concerns about the car, but she addressed them without hesitation. The honesty was truly refreshing! 💯 #CustomerService #Honesty #CarDealership #GreatExperience #Kaia
We have a great experience at Sussex Honda. I’ve always felt treated very fairly, and this visit was no different.
The service at Sussex Honda has always been courteous, honest and fair.
Truthful honest and friendly especially Paul my service manager. Thanks!
Friendly and helpful
Very efficient service and kind
Great service, no pressure, really pleasant experience
Very good service.
The great thing about Honda is their customer service. Im a busy single working mom and they always provide me with a loaner car if I need repairs. It always gives me great comfort knowing I will be taken care of and it's one less thing I have to worry about.
Exceptional Service. Every warning light came on in my car. I called right before closing and Paul said, bring the car in first thing in the morning. Not from the area, I was worried I would be without a car... but when I showed up, Danny proceeded to make sure he explained exactly what was wrong, and that he was setting me up with a loaner vehicle. The team truly went above and beyond, and I will HAPPILY make the hour drive from NY again to be serviced.
I could not have been better served !! Every one was kind, professional and courteous in every way. It was truly a very pleasant experience. I have nothing but praise for the entire staff. I am thankful to the entire staff. Sincerely, Rosalie Murray
Excellent service, friendly atmosphere. Maintenance service was done fast. They even wiped down my car. Highly recommended. Will come again!
Went to Sussex Honda for a recall and was treated friendly and professional by the staff. My car was taken care of and repaired in a timely manner. I highly recommend them for service.
My Service Advisor Daniel was great, detailed and helpful in explaining the items that needed to be serviced on my car. Daniel explained the length of time that it would take to complete the work and provided a loaner car. Great customer service!
Super quick and amazing service! Thank you!
Great experience, made appointment for an older car for a few issues. Car was looked at promptly and Paul in service was able to talk details and worked with me to get the car back on the road without breaking the bank
Christina from Sussex Honda was fantastic in helping me through the buying process. She was friendly, knowledgeable and responsive to calls and texts. John and Chris were fantastic as well. I’ve traded and purchased many vehicles through Sussex Honda and will continue to recommend both sales and service dept.
We called Honda and David attended us professionally and he's very respectful. And did an amazing job. Thank you David for your work and kindness God bless you.
Great friendly staff!!! Fast service appointment.
Place is great service is great. The only complaint I have is that they had the wrong number and we could’ve picked up our vehicle three hours earlier
Great guys, nice and easy. Thanks for the loaner.
On Monday, March 31st, 2025, my wife and I went to Sussex Honda in Newton, New Jersey to possibly look for a new or certified car to own. When we arrived at the dealership we met with sales representative Kaia outside. We told her of our interests and that we would like to test drive a Civic and Accord. Kaia let us test drive a certified Honda Civic and an Accord. After the test drive, we spoke with Kaia about the purchase of the Accord. Kaia was patient, cooperative and allowed us to negotiate the price. I also had several mechanical ... Read More Google - Apr 30, 2025
Kaia was very helpful. Took her time and understood what we needed.
Went there to get wiper blades. The parts guy ( sorry I didn’t get his name) came outside to install the blades on my vehicle.
My engine light came on and when I took it to Sussex Honda they said it was from my catalytic converter. They reset the light and suggested using Cataclean fuel additive and my light never came back on! Spent 25 dollars for the bottle and saved a few thousand dollars on an otherwise expensive repair.
We purchased our car recently and worked with Kaia, she was very responsive, kind and informative. I was a bit on the fence because I was duped while buying my other car few ears ago but was pleasantly surprised by transparency of pricing.
Great services and quick.
Another successful trip to Sussex Honda!! They are a pleasure to work with! They’re courteous, professional, and expedient. Can’t ask for much more than that!
Excellent salesperson (Christina D.). Knowledgeable, professional, patient, not pushy and valued our time. The manager did a very good job explaining the pricing changes due to tariffs and was a pleasant, reasonable person. The same was true for Chris in finance. Purchasing a new vehicle from Sussex Honda was an unusually painless experience. Thank you!
Gary Zinn makes car shopping seamless from start to finish! Sussex Honda was great to work with!
April was amazing thru the whole buying process. Hands down best experience . This is our 3rd honda purchase!!
Sussex Honda Service accommodated my walk-in when my low tire pressure light went on. They evened out the air in my tires without charging me anything. Thank you for your courtesy and excellent customer care!
Sales team is great..
Excellent, hassle-free experience. Gary was very helpful, knowledgeable and friendly. Would definitely recommend Sussex Honda!!
My husband and I purchased a brand new Ridgeline last week. This is our second car we have purchased from this dealership in the last two years. Both times were an excellent experience. I must mention our recent sales person Christina. She was so sweet and very knowledgeable. I would highly recommend if anyone is going to purchase a car to ask for her. I can’t say enough nice things about her. Buying a car is a huge investment and very stressful but she made it so easy and enjoyable.
Sussex Honda is very upfront with everything, great service all around.
Excellent the best car dealership service ever!!!
I came in for an appointment for oil change and diagnostic check. I was promptly greeted and taken care of by Jeff. Jeff was professional, friendly, and knowledgeable. Jeff kept me updated throughout my entire service, which I appreciate very much! I do have to return back, but anticipate the same great service.
Awesome!! What a wonderful experience I had with the crew from Sussex Honda. Everyone was so helpful and friendly! I love my car!! I felt like home. They are so knowledgeable and answered all my questions.
Made next day appointment. Clark was very friendly and helpful
My wait time was short. Paul was very helpful in answering my questions. An easy and pleasant visit.
Bought a Honda from Sussex Honda 5 years ago and always had excellent service. A year and a half ago bought from a different Honda dealer and wasn’t happy with their service. Always tried to sell more services and extremely slow service so I went back to Sussex today and will continue to have all work done there. Fast, courteous and friendly.
My car went in for a recall. Since I was due for an oil change that was getting done too. The gentleman at the desk used a coupon so it cost less than Express Line. I dropped it off at noon and it was ready before 2 pm. They could have provided a loaner but I had someone pick me up. My car was done and cleaner than when it was dropped off. I hadn't had time to get to the car wash. Thank you, Honda! 😁
Excellent staff and quick fair process! Thank you Kaia!! And Chris
April in sales was a delight to work with, highly recommend her. Chris the F&I manager was clear and to the point, no pressure and friendly. My experience at Sussex Honda was 5 star!
Nice people nice cars! You can never go wrong with a Honda