Customer Testimonials

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Cars Jul 3, 2022

While most dealerships are asking 2000-5000 dollars over msrp.....Sussex Honda is NOT taking advantage of customers. Just bought a 2022 Honda Civic EX at msrp. Thank u Sussex Honda

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Google Jul 3, 2022

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Cars Jul 2, 2022

Chris Burd and the team were outstanding to make my purchase quick, easy, and financially amenable. Great experience from start to finish from all aspects.

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Google Jul 1, 2022

Paul E. and the folks at Sussex Honda are second to none with absolutely fantastic service coupled with great prices and work that is warrantied for a year. Getting your car serviced by them is one of the best decisions you'll make to ensure your car maximizes value while ensuring safety for you and your loved ones. Thank you Paul you are truly one of a kind. Second to none! Paul E. and company bring service and expertise to a new level always going above and beyond. I know that my family and children are safe after having my ...

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Google Jun 30, 2022

I needed an oil change and regular yearly checkup and they fit me right in when I called. It took about an hour and i was all set to go. The service dept is very friendly and explains everything. I’ve purchased numerous cars from Sussex Honda and never had any problems. Thank you.

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Google Jun 28, 2022

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Google Jun 26, 2022

Absolutely fabulous car-buying experience from first contact all the way through to receiving the vehicle. Unlike all of the other dealers we contacted who are taking advantage of their customers by charging thousands above MSRP due to the supply shortages, Sussex Honda provided fair pricing and held to it. Judy, the internet sales consultant, was superb to work with. She was professional, honest, efficient and kept us informed every step along the way (as we agreed to purchase the vehicle before it was even built). We are thrilled we found this Honda dealership. It truly was well worth the ~1.5 hour ...

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Cars Jun 26, 2022

Absolutely fabulous car-buying experience from first contact all the way through to receiving the vehicle. Unlike all of the other dealers we contacted who are taking advantage of their customers by charging thousands above MSRP due to the supply shortages, Sussex Honda provided fair pricing and held to it. Judy, the internet sales consultant, was superb to work with every step along the way. She was professional, honest, efficient and kept us informed every step along the way (as we agreed to purchase the vehicle before it was even built). We are thrilled we found this Honda dealership. It truly ...

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Google Jun 26, 2022

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Google Jun 24, 2022

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Google Jun 23, 2022

Recently, I had the misfortune of having the airbag stolen out of my 2014 Honda CR-V. I live in the Bronx, but NO dealers in NY had the airbag I needed and they were backordered for months due to supply-chain issues. Sussex Honda was one of two dealerships in NJ who had the part I needed. Carly in Parts ensured they had the part and set it aside for me. Paul in Service did the work on the first day available and finished it quickly enough that I was able to take an Uber all the way out to NJ to ...

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Cars Jun 22, 2022

Great experience buying a new 2022 Civic EX. Given the short supply of cars, our sales person Chris did an excellent job of getting us the car we wanted and delivered when he promised. Also, the dealership was very pleasent to work with, no suprises, no upcharges, just exactly as promised and as expected.

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Google Jun 22, 2022

Great experience, oil change was fast and everyone was friendly and helpful.

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Cars Jun 21, 2022

Purchasing a vehicle can be a stressful experience, but Dylyn made it smooth and painless. She was so sweet and reassuring every step of the way. Couldn’t ask for a better salesperson. I love my new 2022 Civic Sport! Thank you!

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Google Jun 19, 2022

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Google Jun 19, 2022

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Google Jun 19, 2022

Honda of Sussex is unbelievable, their service department is top notch and I would suggest it to anybody looking for any kind of maintenance on their Honda . The staff makes you feel like family and their main directive is your safety and happiness ,paying specific attention to every last detail that you wouldn’t of even considered Thank you everyone for making my car and I feel like royalty

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Google Jun 19, 2022

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Google Jun 18, 2022

Great service as always, and had an issue with a part that was promptly addressed. I appreciate being able to reserve a loaner vehicle so the impacts to my schedule are reduced. Staff is friendly and great to work with.

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Google Jun 16, 2022

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Google Jun 15, 2022

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Google Jun 15, 2022

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Cars Jun 14, 2022

I have used Sussex Honda for 20 years! The whole team is great! My salesman Gary Zinn is the best. I have never incurred any problems they are the friendliest and the most accommodating dealership.

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Google Jun 14, 2022

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Cars Jun 12, 2022

Buying/leasing a car when there are no cars out there is extremely frustrating. I went to many different dealerships and was given to runaround until I went to Sussex Honda and worked with Dylyn. She was straight forward and worked with my budget. I’m extremely happy with my new lease. Dylyn made the process super easy!

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Cars Jun 11, 2022

I just bought my 2023 HR-V. Everyone went as smooth as possible. HORRIBLE time to buy a car. EVERY HONDA DEALER in the area were up charging the vehicles by 2,000-4,000. It was pathetic. I dealt with Simon on day 1. Unfortunately paying MSRP is the sign of the times. BUT he confirmed I will NOT pay 1 penny more. His word is good. Called me immediately when a previous deal fell through with another customer. Instead of waiting till mid July for the HRV I ordered I jumped on this one. EXCELLENT experience.

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Google Jun 11, 2022

Absolutely amazing customer service. Paul was so kind and made the whole process a breeze! Answered all my questions, it was a truly pleasant experience. My car is 100% and I look forward to going back for all of my car's future needs. Highly recommend!!!

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Google Jun 10, 2022

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Google Jun 10, 2022

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Google Jun 9, 2022

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Google Jun 8, 2022

Quick thorough considerate service. Much appreciated .

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DealerRater Jun 8, 2022

I have had my vehicles serviced at Sussex Honda for over 10 years this past weekend my experience was even greater then normal. I made the appointment knowing that the car would need to be dropped off but then had something unexpected come up that I could not miss. I was able to quickly drop off and get on with the day, my vehicle was completed quicker than I expected. When i was able to pick up everything was ready to go. My vehicle drives better than it has in a few years. If you have a honda I highly recommen ...

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Google Jun 7, 2022

Chris was easily the best car salesman I’ve ever had! Super nice and made getting a car the least stressful it’s ever been!

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Cars Jun 5, 2022

I’ve done 3 vehicle leases here and just bought out my 19 Civic Sport lease. No matter who you deal with, whether sales or service, you always have a friendly representative. The sales consultants deal with you honestly and explain every step of the way. (Unlike Toyota World across the street). I would recommend them to anyone and the cars are high quality. I will be back when my daughter starts driving. The sales rep, Kaitlyn is a pleasure to deal with.

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Google Jun 4, 2022

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Google Jun 3, 2022

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Google Jun 3, 2022

I walked in without an appointment today as my car was making some loud noises. I am 200+ miles from home and wasn't comfortable driving the car not knowing what was wrong. Paul in Service got my car looked at by Technician Kevin. I need some work done however the parts were not available for many days. With that said, they assured me the car was ok to drive home which was a relief. Totally impressed by the Service team. I don't want to forget the woman working at the Cashier as she directed me to Paul. I love ...

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Google Jun 2, 2022

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Google Jun 2, 2022

Excellent service

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Google May 30, 2022

Fast service I like it 👌

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Google May 29, 2022

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Cars May 28, 2022

I bought my third Honda Crv from this Dealership and am extremely pleased the sales person was great the whole process was seamless. I will look to this dealership again in the future and would definitely recommend them.

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Google May 25, 2022

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Google May 25, 2022

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Cars May 22, 2022

Cameron was an amazing sales associate! After several days of visiting other Honda Dealerships and being told a car couldn’t be bought for MSRP - that there would be an added charge to the sticker price - I was recommended to try Sussex Honda. They were fair & honest. They made the entire process so easy. I definitely recommend this dealership.

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Google May 19, 2022

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Google May 16, 2022

Sussex Honda is the best in NJ..! They said they don’t take advantage of Customers and that’s absolutely True..! They are selling Cars at MSRP in this worst market..! Great..! And Christopher is an Awesome Gentleman you will find there..!

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Google May 16, 2022

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Google May 14, 2022

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Google May 14, 2022

Great service and very helpful service manager (thanks Danny). Highly recomended

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Google May 11, 2022

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Google May 10, 2022

Just bought a new pilot. Awesome dealership.

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Cars May 10, 2022

Cameron was a pleasure to work with, she listened to any concerns and questions. It was a smooth transaction. The staff at Sussex Honda are friendly and knowledgeable.

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Google May 10, 2022

Very Quick!!!!

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Google May 6, 2022

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Cars May 5, 2022

Everything was quite good except being coerced into taking a loan. I was told Sussex Honda would add $1,000 to the price of the new truck if I paid cash, as I intended to do. The reason I was given is that both the dealership and the local bank make money off of any loan. I consider this a "dealership game". Not appreciated by a repeat customer.

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Cars May 1, 2022

This was a great experience. Kaitlyn was a huge help, very knowledgeable. We got a very good deal and they helped secure a vehicle quickly. Very friendly sales team that communicates well, isn't pushy and listens. Highly recommended.

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Google May 1, 2022

I had an excellent experience at Sussex Honda! I came from the Poconos to visit the Kia dealership down the road to look at a K5 and I was extremely disappointed with the vehicle and my experience. I previously owned two Hondas and loved them both, so I figured I'd head down to Honda to check out the new Civic. I immediately fell in love with the car! Chris assisted me with my purchase and he was excellent. He gave me a straight forward offer (there were no ridiculous mark ups like you'll see at other dealerships) on ...

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Cars May 1, 2022

Gary Zinn was a pleasure to deal with. He went above and beyond to make sure I understood every aspect of the vehicle. He was very informative .

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Google May 1, 2022

I had an amazing experience at Sussex Honda in Newton, NJ. I was surprised by the friendly hospitality, and no pressure car purchase experience. Gary explained all the tech features of the car in the simplest way possible. The finance department prepared all the documents efficiently, and this was my first experience at a dealership in the past forty years, where there is no pressure in selling anything that is not required. I will recommend everyone to contact Sussex Honda to get the best deal , and experience professional service they deserve.

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Google Apr 30, 2022

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Cars Apr 29, 2022

From working with Greg on internet sales to Dylan at the sales desk answering my million questions and helping me get everything done to the car and finishing up the paper work with Jeff it was a seamless transition! I highly recommend them!

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Cars Apr 28, 2022

This was a great experience. Kaitlyn was a huge help, very knowledgeable and fair. We got a very good deal and they helped secure a vehicle quickly even in these times of low inventory. Very friendly sales team that communicates well, isn't pushy and listens. I actually drove up from Jersey City to do business with them as they were so highly recommended.

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Cars Apr 27, 2022

Sales experience excellent 👌. Kaitlyn and Jeff worked together to provide me with the Ridgeline rtl-e of my dreams. Help to pick a color from Kaitlyn was a good choice.

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Google Apr 27, 2022

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Cars Apr 24, 2022

The dealership was easy to work with from purchase to finance. Straight forward during entire process, honest and professional. Kaitlyn H. in sales was organized and provided a seamless purchase. Jeff in finance provided a detailed overview and fair price for the extended warranty coverage, which I chose to purchase. Great experience with the dealership in difficult times of finding a vehicle at a reasonable price.

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Cars Apr 24, 2022

Great car buying experience. Gary was very helpful, professional, and thorough. I appreciated the communication throughout the process. Luke was very helpful in explaining all aspects of the vehicle as I am new to owning a Honda. Very satisfied with the entire experience at Sussex Honda.

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Google Apr 24, 2022

The dealership was easy to work with from purchase to finance. Straight forward during entire process, honest and professional. Kaitlyn H. in sales was organized and provided a seamless purchase. Jeff in finance provided a detailed overview and fair price for the extended warranty coverage, which I chose to purchase. Great experience with the dealership in difficult times of finding a vehicle at a reasonable price.

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Google Apr 23, 2022

Always a great experience!

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Google Apr 23, 2022

Simon, our sales guy, and the rest of staff were great. Very fast and easy. I would highly recommend.

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Google Apr 22, 2022

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Google Apr 22, 2022

Amazon service!!! Car was like it was brand new again, every stain was out of all of the seats. Great company and people. My service advisor Daniel Bronson was the best. The most outstanding person , definitely an asset to this company.

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Google Apr 21, 2022

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Google Apr 19, 2022

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Google Apr 19, 2022

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Cars Apr 18, 2022

The best car buying experience we have ever had. Kaitlyn was very professional, knowledgeable, and helpful. Jeff did a great job explaining financing and Luke was very helpful in explaining the tech features of the CRV Hybrid.

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Cars Apr 17, 2022

Henyo 2022 ridgeline. Kaitlyn got me exactly what I was looking for fast and ez. Gary and I worked out a deal . And neil showed me how to work all the features

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Google Apr 17, 2022

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Google Apr 17, 2022

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Google Apr 16, 2022

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Google Apr 15, 2022

Great experience and amazing people. Highly recommend!

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Google Apr 15, 2022

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Google Apr 12, 2022

We had no issues with our purchase. Chris was super helpful throughout the process and completed all of our requests timely. We have already recommended Sussex Honda and will not hesitate to buy another vehicle from them.

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Google Apr 8, 2022

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Google Apr 8, 2022

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Google Apr 8, 2022

I made an appointment online to come here for an oil change. It was very quick and I was out in less than 30 minutes. All of the employees are super friendly, efficient, and provide excellent customer service.

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Google Apr 8, 2022

No pressure sale. You can just look. Very pleasant experience. Thank you

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Google Apr 7, 2022

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Google Apr 5, 2022

Excellent service, highly recommend! They also have a play area which is perfect to keep my toddler entertained.

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Cars Apr 5, 2022

SUSSEX HONDA dealership has a great team, who works together! SAM & SIMON, are very professional, excellent follow up. Great customer service. I am so happy 😊 to buy my new 2022 CRV exl.

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Google Apr 3, 2022

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Google Apr 3, 2022

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Cars Apr 3, 2022

Gary and Christian were very patient and helpful. Made my car buying process painless. Would recommend Sussex Honda to anyone who was in need of a car.

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Google Apr 2, 2022

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Google Apr 2, 2022

Extremely kind and helpful. Having car issues is never fun and I felt completely at ease. Would use again100%.

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Google Mar 30, 2022

Purchased a CRv from Sussex , booked a new Honda that was manufactured after booking ,everything was done on phone without visit with Sam . Was provided the best pricing in 50 mile radius and all dealings were done in a transparent and well planned manner way, Chris helped with delivery, both employees were very easy to deal with . Financing happened without any issues , Highly recommend Sussex Honda .

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Google Mar 30, 2022

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Cars Mar 27, 2022

Excellent customer services. Simon and his team help and make the whole purchasing process nice and smooth. Will definitely recommend to our friends and families.

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Cars Mar 26, 2022

Amazing customer service throughout the entire process. Cameron is really helpful and the process was quick and easy. Would absolutely recommend.The price is really reasonable too.

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Cars Mar 26, 2022

It was a really good experience at dealership. Best customer service and staff was very helpful as well. Buying process was very quick and easy.


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