We've been living in Sussex County for 7 years and have had Hondas since 2009. Each time we've paid this location a visit, it has always been delightful and the work has been great. We recently bought a CRV hybrid and because of recent shortage on certain parts, getting the car was a months-long process. Needless to say, Gary, our salesperson kept us up to date on all the changes and made the purchasing process seamless. We didn't feel pressured to get any add on, and we felt the process of purchasing was transparent. They were very clear about ...
We negotiated the price on the phone, and my wife and I also want our son to drive 2 hours from New York. We are all ready. We are all very happy to drive our new car today. But when we got there, the car we saw was a test drive, which was very disappointing. They didn't have a new car. But the staff is very enthusiastic and excellent. Fair price.
Worked with Zachery, Jeff and Brian. What a fantastic team. Zachary was a consummate professional, very knowledgeable, friendly and very organized. This was the best car buying experience of my life and I have purchased many cars for me and my family during my long life. Their online portal is terrific. The entire team absolutely enhanced the experience. If you want a Honda there is no other dealership you should consider, they are simply the best. Thank you Sussex Honda!
Made the 1 1/2 hour drive worth it. Simon was so very helpful. One of the least stressful car buying experiences. Would highly recommend to friends and family.
What a fantastic experience. If I could I would give this dealership 10 stars! The team that I dealt with was sensational! The online portal to create the deal was terrific and saved so much time. Zachery was so knowledgeable, through and prompt. He all my paperwork ready for my to review on his desk when we arrived! The entire staff is top notch and very professional! I can’t see myself going to any other dealership for my car buying needs. If you want a Honda then look no further.
Excellent dealership and staff. Our salesman Gary was extremely friendly, informative and not pushy at all, Luke who went over all the car features was very helpful and Jeff who handled all the paperwork was also most helpful. Everything went really well and so happy with our new Honda CRV hybrid sport touring!! Thank you Sussex Honda!!
Made the process of buying a new vehicle smooth especially coming from another state. Simon was more than helpful.
Always professional, courteous and helpful.
Great job all around, very professional and courteous! Highly recommended!!!
Good service! They got me in and out fast and even threw in a wash!
Immediately attended and resolved issue - so far so good 👍
I had a good experience buying a new Honda HR-V. The process was straightforward and Christopher B, who worked with me, was communicative and helpful.
Great experience with dealership overall, and with the sales team, with Gary. This is the second time i do business with them and i highly recommend it.
We just purchased a car for our daughter. It was a great experience from start to finish. Our salesman Chris was wonderful! He was professional and answered all of our questions. Jeff in finance was fantastic also. We would highly recommend this dealership!!!
Stopped by for a broken wiper. Did a quick fix, no charge. Good customer service.
Thank you Paul Eischen(Service Advisor) and Michael for doing a thorough job on my Honda 2011. You made me believe in superior service at the dealer again after many years. Quality is key and you both did an amazing job ! Thank you 😊
Excellent service. Would highly recommend.
From beginning to end the guys at Sussex Honda were quite professional. Sam, first person I talked with when I was checking the Honda Ridgeline on their website was very professional and courteous, an absolute pleasure to deal with. Dylyn showed me the cars I had interested in, gave me different options and was very straight forward in the whole process. First time in my life I went to buy a car and wasted no time with dealer or sellers non sense. Luke was very helpful explaining many of the features the 2023 Ridgeline has but sadly for him I will ...
I recently bought a new 2023 CRV. I have been to many dealers around New Jersey and can tell so far that Chris Burd our salesperson was the best of all. He made our experience very easy and I felt total honesty without pressure to buy a car. Comparing to other dealers in Newton, the Honda team was the best. Thank you Chris for your kindness and friendliness. We are very happy with our new car.
I was in the market for an SUV and reached out to them for a quote. They were very helpful and transparent in providing clear pricing over email - no unnecessary extras just the msrp and taxes. I ended up not buying a Honda but if i am in the market for a Honda i will surely be reaching out to them.
This was one of easiest and most pleasant new car buying experiences of my life. They were not pushy, they were fast, and offered a great price. I recommend our sale associate Chris very highly! I will definitely be back for sure!
One of the best car buying experiences I have had in a long time. No pressure and no haggling. Just a great price and a smooth and fast buying experience! Will be back for sure!
Very easy to work with and super helpful.
Had a great experience at Honda today everybody was friendly and programmed and cut my key in a timely manner
I visited Sussex Honda looking to buy a new car. Simon was so helpful in getting us into the car we were looking to purchase. The buying experience at Sussex Honda was the best I have experienced. It was easy fast and Simon was so enthusiastic. He is really a great sales person.
I like this dealership. Paul the service advisor is great to work with. My truck was needed to stay overnight and they gave me a loaner without even asking. I love the fact that they wash the truck every time I come in for some type of service. I definitely give them a 👍.
Just purchased my wife’s 2022 Honda CRV at a very fair price. Salesperson Gary made process smooth and was excellent with getting things taken care of in timely fashion. No high pressure sales approach appreciated. I would recommend dealer to someone looking to purchase a vehicle.
Buying a new car has never been easy for me but Gary at Sussex Honda was great. No pushing or hovering over me and my wife as we explored their car inventory. When we finally settled on one, he made the whole process a breeze. We will absolutely buy our next Honda from Sussex Honda!
I have leased my last 3 Honda’s from Sussex Honda. Good service and friendly staff. I recently leased a 2022 Honda Accord. Always a positive experience! My sales rep, Gary Zinn was awesome and very helpful. As well as the Finance Manager, Jeff. Thanks for all your help! I love my new Honda!
We had no problems with this dealership there were no hidden fees. We worked with Gary Zinn, he was awesome. Seems like we had already known each other for a Seems like we had already known each other from the past very friendly. Ask for him when going in. 👍🏼 I never thought I would be leaving a positive review for a car dealership but they were honest with no hidden agendas. Thank you Gary for your word. 🥳 We also spoke with the finance manager. He was very honest and explained everything clearly to us without any hidden agenda on his ...
Great service. Great staff Especially Danny
Just purchased our 6th Car from this dealership. Cannot say enough good things about them. The service dept is second to none. The Sales dept has always been great, Thank you to Dylan - we were in dire straights having given a car to our grandson - She made getting the HRV happen. Jeff was terrific explaining the car - we had purchased a Cadillac 4 yrs ago and the experience was nothing close to the professionalism this dealership performs. Recommend Honda of Sussex to anyone.
Gary in sales is great! Will definitely be back to Sussex Honda! I can’t recommend them enough! Thank you!
Amazing pricing on my 2023 HR-V LX, far surpassing quotes from a multitude of area Honda dealers. Internet sales consultant Sam Palumbo and technical know-it-all Luke were extremely helpful. Sales Consultant Simon Atayan and Finance Manager Jeff Petrizzo expertly held my hand as details were finalized. Professionalism personified. Dare I say it was a joyous experience overall!
Amazing pricing on my 2023 HR-V LX, far surpassing quotes from a multitude of area Honda dealers. Internet sales consultant Sam Palumbo and technical know-it-all Luke were extremely helpful. Sales Consultant Simon Atayan and Finance Manager Jeff Petrizzo expertly held my hand as details were finalized. Dare I say it was a joyous experience overall!
Always very quick and extremely helpful and friendly staff!
This is my second time at Sussex Honda getting cars for my daughters. My experience both times was exceptional. We ordered an HRV back in October and due to the supply problems, we had to wait longer than anticipated. However, Chris always kept us up to date, and once it came in in was just a matter of days before we picked it up. Chris was great and very knowledgeable and Jeff in finance even better! It was such an easy process and made my daughters first car purchase extremely easy! I will be back and recommend to anyone who ...
Actually a wonderful experience! Simon was extremely knowledgeable And very pleasant to work with, as was Jeff on the financial end! No stress at all ...... I would definitely recommend Sussex Honda, especially Simon!
Go see my guy my Simon. Doesn't pull any punches. You'll get an honest fair price. Paid about bluebook for a used civic and the whole process was uneventful (a good thing) and not stressful. Would definitely buy another car there as long as management stays the same.
Prompt professional and courteous. Everything you'd want from a dealership. But lousy cappuccino, oh well...
It is a nightmare dealing with car dealerships. But Sussex wasn’t one of them. These guys are one of the FEW in NJ who are currently offering prices at sticker price - that is at MSRP. We ordered a white Honda CRV hybrid from them in December 2022 and really needed it urgently. It was scheduled to arrive in January and it did! Thing is, we needed the car really fast due to our baby so we bought from Route 23 instead. BUT Sussex was honest, reasonable, and they even refunded the $500 holding fee for us. I regret not getting that ...
My experience was very pleasant today. From checking in to getting the car serviced. Everything was done in a timely manner. The personnel was very friendly and attentive. I would definitely take my car for continued service at Sussex Honda and recommend to anyone who needs service for their car.
I am lucky enough to have FREE oil changes for life at Sussex Honda, but I always take my car there simply because of the staff. Danny in Service went above and beyond for me today. He and the Jeff have always been super helpful, professional and courteous. I would 100% highly recommend them for quick, reliable service, they even wash your car for free!
If you looking to buy a new or used car, this is the place to go. My experience here was great. My sales rep was Chris , he was layed back and very knowledgeable, he made my journey here a nice one.
Our experience was very pleasant from the moment we walked in the door. Chris was a very big help with setting up our devices to the car and also was able to answer any questions we had with the car. Jeff was also helpful with the financial part of our purchase. We would recommend Sussex Honda to our family and friends.
The process beginning with test driving to the end with financing was extremely pleasant. Never felt pressured but Dylan was extremely knowledgeable about what was available but never made me feel pressured and Jeff the explained all the financial options but never pressured me to purchase anything.
I am always able to get an appointment quickly, and the staff is so friendly. The waiting area is clean, has a little kids area and even better… offer snacks and water! The prices are fair (and typically always include a coupon)
My experience was good. Always went to another dealership but gave Sussex Honda a shot this time. Was very happy with service and everyone was friendly. I would definitely go back.
The staff at Sussex Honda are professional, knowledgeable and courteous on every visit. I have been a customer for over 20 years and I am gladly going for another 20!!
I always have a great experience Sussex Honda. The service department take care of all my needs and concerns with care. Everyone in the department are so friendly and pleasant. I always look forward to my next visit at Sussex Honda.
No pressure easy process, did question and answer session about a car took a test drive and got a written quote in about 3O minutes. Everyone was clear and helpful Dylan, Luke and Jeff. After I compared the Honda Accord with Toyota Camry it was in easy choice.
Very professional! Let me know exactly what happened and what I was paying for.. I will bring my Honda here from now on..
Always a great experience at Sussex Honda. I had leased a CRV and decided to purchase it. Dylyn was very helpful and thorough in explaining our options, and Craig kept us very entertained!! Thank you Sussex Honda.
Had great experience.This was probably the 4th car from the dealership.Gary’s help in guiding through process was great. The CR-V is a great midsize SUV.
My wife ordered an Odessey. The process was smooth. It came in ahead of schedule. The delivery process was simple. All of the finance documents were explained and Luke the Honda brainiac explained the car tech. Overall a pleasant experience. Highly recommended.
Wonderful staff and service!
Very efficient and organized. Everyone was friendly Dylyn did great job. Luke went over all the important car features. Very good experience.
Buying our Honda Odyssey from Sussex Honda was an absolute pleasure. We got our van for a very fair price and the sales people we worked with were knowledgeable and kind. We will definitely be recommending this dealership to our friends and family. Thank you!
The quality of service at Sussex Honda continues to impress me. The service advisors never pressure to have anything done that’s not needed, but rather they honestly explain recommendations and allow the customer to choose what’s most pertinent.
In a word (or two 🙂 “Stress Free”. Every person with whom we interacted at Sussex Honda was very pleasant. We felt zero pressure through the whole process. We will definitely return to do future business.
This team is fantastic. We were welcomed and treated like old friends. Completely pain free and we left with our dream car. Thanks to the excellent team!
The service at Sussex Honda was exceptional. Jeff was very informative and helpful and everyone was very polite. I highly recommend this service dept!
The service department always always go above and beyond!!!!!
My son was looking to buy his first car and Gary helped from start to finish. Very professional & knowledgeable! My son loves his new Honda! I would highly recommend this dealership!
Chris was extremely professional and knowledgeable. His sales approach was positive and personal. Once our order was placed, Chris continued to provide updates. Chris made the process of taking delivery which included a thorough step by step orientation of the many features available in the CR-V. I would recommend anyone thinking about purchasing a Honda request Chris as their sales rep. J.W. Milford,PA
Very personable, handled the transaction quickly, got me on the road in a few hours. The sales staff was excellent. Nice experience. And gave me a good deal.
Dan Bronson was wonderful and made everything painless. My vehicle was ready in a reasonable time even though they were busy. I scheduled my appointment online a week ago and when I walked in l, I was greeted by Dan and he took care of everything. Thank you. I will be back.
I was looking everywhere for a 23 civic type r... i saw online sussex had one in transit.. within 10 minutes i called left a deposit and about a month later my car arived... Simon was with me the whole wait with updates and taking care of all paperwork needed to make the delivery as quick as possible. Need a car? SIMON at sussex honda in newton nj!!!!
John immediately greeted me upon my arrival. Confirmed the purpose of my appointment and invited me to the waiting area. Updated me mid way through the diagnostics results and had me back in my car and on the road again quickly. Invited me to return to Sussex Honda location for future needs. John is very polite and attentive. Ty again for a great visit. Look forward to my next.
Great great great service highly recommend I have a Honda dealership right by my house but instead I travel 45 minutes to go to Sussex Honda the service personnel are so knowledgeable and helpful
Great Service Center! Thanks for all your help 😊
This is my first buying experience at Sussex Honda. Not only were all the people I dealt with professional, they also were friendly , courteous, and patient. In particular, Chris Burd was exemplary. He kept in contact with me via texts and was able to get my car sooner than expected.
Fast professional service. Only had an oil change. I like that they always wash the car, but would like them to clean the inside of the windshield too. It’s difficult for me to reach.