Customer Testimonials

Kaitlyn and Sam were a pleasure to deal with. Both made me feel extremely comfortable during this whole process

Good, fast

Incredible customer service.

This is my 1st experience leasing from Sussex Honda & because of SIMON ATAYAN I will NEVER go anywhere else again! He truly broke the typical stereotype for me with his honesty & kindness & I'm already telling people to shop here. Thank you Simon for going above & beyond. The quality of service, dedication & compassion demonstrated by Sussex Honda to ensure a smooth transaction / meeting my needs was amazing! I want to thank you all for making this go as smoothly as it did and note that you are now stuck with me 🙂 Thank you!!

I usually stay away from dealerships. I've known my mechanic since I was little. My experience here was excellent. Coffee, comfortable seating, playing NBC and not FOX News channel (thank goodness), extremely knowledgeable staff, parts center gave me all the information I asked for as far as part numbers, pricing, type of oil for my car, what's best for my vehicle, I really couldn't be happier with my experience.

Sussex Honda is a top Notch dealership. From the moment I walked in I felt comfortable and at ease. I first met w/ Sam P. who introduced me to Chris Burd my sales consultant. Chris has proved to be professional courteous and truthful representative. I had questions he had all the answers. He had kept me in the loop where my car was from assembly line to transportation to arrival at the dealership. It went smooth! I then met with Jeff P. In finance went through the numbers slowly and concisely.I have no problem recommending Sussex Honda to my ...

As always, excellent service. Thanks!

I had a great experience with these guys. They were honest and let me know what more was needed. They didn't try to make me pay unnecessary money as a woman some places take advantage of you and that was not them. I will definitely come again.

Service department is always on point! Reps have a great demeanor and are ready to answer any and all questions.

From start to finish it was a pleasure dealing with Sam, Greg, and Chris. They were transparent and walked us through every step of the process, and we are very happy with our new Odyssey! Would recommend Sussex Honda and to all my friends and family! Thank You!

Overall we had a wonderful experience here. From start to finish everyone we dealt with was informative, kind, and thorough. Fair pricing, no hassle, no tricks, full transparency, excellent service. Would buy from them again and would highly recommend this dealership to others!

A business makes its values and morals known amid a national crisis in the car industry. The true pros are at Sussex Honda. Here's why: I searched for my truck - went to several dealerships from Sussex County all the way to Jersey City. Everyone from Ford to Kia is marking up their vehicles by 5/10k on new inventory. And leases come out oddly high. So, I called Sam at Sussex. Sam is the internet manager. He is a classy pro, and he walked me through the whole process and advised me on market conditions without pressuring me. Sam ...

Simon and Jeff were fantastic. They managed to get our family out of our lease and into a new Honda FAST. They were professional and honest. Best experience at a dealership we’ve ever had. Thank you all for your professionalism and knowledge of the industry!

I had a great experience shopping for my new car at Sussex Honda. The car I had intended to buy was not in stock and Chris Burd tracked down the car and it arrived within a few weeks! The pricing was fair and Chris was very helpful walking me through financing options. He also patiently helped me get comfortable with all the components of my new car!

I usually hate going to buy a new car. This time was different. Christopher Burd was very helpful and kept me in the loop about the ETA of my vehicle. No sales pressure and I didn’t feel like there was price gouging as I paid manufacturer’s list price —unlike other dealers who are charging above list price. Overall, a good experience and I would highly recommend Sussex Honda

The service requested was done professionally. The service writer made sure I was kept informed and understood how to use my new remote starter.

Our transaction with Sussex Honda made the car buying process completely seamless and easy! We started with Brian Madden and waited a few months for our Odyssey to come in, due to the car shortage. Once the car came in, we dealt with Zach and Jeff on the day of pickup. The entire process was quick and easy, and Sussex Honda is one of the few dealerships NOT gouging customers and charging assessments or over MSRP during the pandemic. Between this and their excellent customer service, I will definitely be returning to Sussex Honda when we are in need of ...

One of my best car buying experience. Brian Madden (Internet Sales Manager) was awesome. Always available when we had questions. We spoke about a deal over the phone and he sent me some paperwork to fill out and deal was locked in place. He then contacted me when car arrived. When we got to the dealership, we were greeted by Simon Atayan (Sales). He was cordial and attentive, showed us all the features in the car and gave us a gift bag as well. Finally we were sent to finance office where we met Brian Dewey. Brian was very professional. ...

First time dealing with a dealership directly. Everyone I dealt with was knowledgeable and friendly. Will be a reoccurring customer for many years to come!! Thank you!

My Leasing Experience dealing with Chris Burd was Over & Above What I would EVER Expect when Going to a Car Dealership!! He went Over EVERYTHING about the car, even Paused a Couple of times & asked if I had ANY questions!! Dealing With Jeff P. (In Finance) was A Breeze as well! Everyone made me feel Top Notch- From Bob Leonard, To Chris Burd to Luke Leonard to Jeff!! I Will NEVER Deal with Another Dealership, as thus is my 3rd CR-V From Sussex Honda— they make you feel like Family!!

everything was easy and smooth buying our new CRV at Sussex Honda. Even with all the " you know what" going on.

I love this place!

Dropped my car off for two recalls. Greeted as soon as I walked in the door by Jeff. Service was done in a timely manner and got a call as soon as the work was done. Great job Sussex Honda

This is my 1st experience leasing from Sussex Honda & because of BRIAN MADDEN, SIMON ATAYAN & JEFFREY PETRIZZO I will NEVER go anywhere else again! They truly broke the typical stereotype for me with their honesty & kindness & I'm already telling people to shop here - it's worth the drive from the Woodbridge/Union areas! I've been leasing hondas for 25 years/my last lease was a Hyundai) & VERY much to my surprise, everything was handled above & beyond my expectations (not what so many are used to). To be quite honest, I was ready ...

Fast and friendly service! Was offered a coupon!

This was my first new car purchase and I have to say the experience was great. I had to wait a few weeks for delivery but all and all everything when smooth. We dealt with Kaitlayn who was amazing.

Thanks, Sam and Chris for a great job! Any complaints - everything was as expected, any hidden 'surprises', everything on time and with the best quality of service.

After a really rough car accident, I was in need of a new car pretty quickly. I worked with Chris Burd and he was a really wonderful help during the entire process. He managed to find me the exact car I wanted within a quick timeframe. Sussex also does not go above MSRP, which is incredible, especially during these times. Thank you to Chris and the rest of Sussex Honda for making my first car-buying experience an enjoyable one!

Recently we got a new Honda CRV and had a wonderful experience with Cameron Cathcart. She was very friendly, giving timely updates on the car. The process was very smooth and made sure to get our car well before the time we were initially committed. She was very dedicated, interactive and provided clear view of all the policies and processes. She took care of us in a very comfortable way whenever we met her. We were so happy and had a fabulous experience working with Cameron and Sussex Honda. Would highly recommend this place to my friends to buy any ...

I had an easy and quick experience with the professionals at Newton Honda. They were knowledgeable, very friendly and there was no pressure. Of course, always an amazing product!

Great service. Friendly people. Came up with a solution to my issue and helped me with the pricing since the problem was involved than originally anticipated. Highly recommend their service department

Zack was amazing to deal with. He made the process go very quick and smooth. Not your typical “ wait in the dealership for 3 hours while I check with my manager”. Highly recommend!

Kaitlyn Hambright from Sussex Honda is so helpful. They even dropped off the car at my house even thought its 2 hrs away. They redefined the Car Buying experience. The whole process was so smooth without a hassle

Excellent 👍

The only Honda dealership I trust with my car! So many car dealership employees have talked down to me in the past, and I’ve never experienced that here. Everyone I’ve spoken with in service had been kind and attentive, and my car came back perfectly serviced and even cleaned for a price way cheaper than I expected! The employee (I believe his name was Danny) that helped me with my check in and pick up process was extremely helpful as well. Such a good experience!

I had a wonderful experience with Cameron C. She was friendly and knowledgeable which made the process go smoothly. Dan in finance and was also very helpful. I would definitely recommend Sussex Honda. I love my new 2022 crv ex-l

Danny was great! Got me the best price for the parts and did the labor as quick as possible since I needed to be on the road the next day

Happy Thanksgiving to everyone!! It was a pleasure to meet with people at Sussex Honda. Chris Burd and Greg Yuskaitis, who helped us with the process, were extremely courteous and patient. We came all the way from Princeton, and we are glad we did. Most important, we had spoken with Greg almost a month back, and were waiting for the car to be shipped from the assembly line; Greg honored every commitment he had made, about the price, and reserving the car for us, even though he could have charged much more, given the current chip shortage situation (most dealers ...

Over the past 35 years, I have purchased a number of new Honda cars from Sussex Honda. My recent purchase of a Honda 2022 HR-V LX turned out to be the quickest and smoothest one of all. Cameron Cathcart was the Sales Consultant, who created a very relaxed atmosphere for handling and explaining all of the necessary paperwork.

This is the 5th car someone in my family has purchased here and it has been smooth every time. Only place not marking cars up right now. Ask for Kaitlyn!

Highly of this dealer. I started the purchase with a phone call filled my application online. And when the car arrive they called me to inform me the car was there. It took 1 hour from walking in to the dealership to getting in the car. No surprise charged. Integrity at its best.

Kaitlyn Hambright was great and made everything easy. We had no issues at the dealership. It was in and out. I recommend Kaitlyn to all customers.

First time that I really enjoyed buying a new car. I think Honda deserves recognition for the outstanding job they do. From the manufacture to the sales department, I can't say enough about them. Looking forward to seeing them soon. Thanks again you were great.

Great service as promised by phone. The process of the car purchase took one hour from walk in to get in the car. No markup fees. Highly recommend.

My husband and I have gone through the process of purchasing a car 4 times including our new current lease and this is our 2nd lease with Honda. It has always been such a hassle that this time was so different. Chris truly helped us and made it seem so seamlessly along with the rest of the team that I could not be happier and feel like we were not taken advantage of. So thank you Sussex we will definitely return.

Excellent customer service and job well done on my car. Thank You Jeff for helping me out and appreciate giving a car loaner while my car was being serviced!!!

I have been driving Honda's sense 1981. Sussex Honda dealership over the pasted several years has done a great job for us because of service and people.

The dealership has a great team, who works together! Dylan, sales, is very professional, knows the technical differentiation between models, is detail oriented, excellent follow up, strives to provide a genuine great customer experience and puts her all into the process.

Cameron was very friendly and helpful. I test drive the HR-V and leased right away. A very comfortable car to sit in and easy to drive.

Sussex Honda made for the best car buying experience ever. They didn’t try to “adjust” the price for “market value” or under value my trade. Just fair, honest pricing. No gimmicks. Even better yet, we were in and out of there in less than a hour when we picked it up. This was my 5th vehicle from them and I will continue to purchase from them. Thank you.

Dylyn was amazing and very helpful and Went beyond just to help us to get in our new car I will buy car again from Dylyn

Very good Experience Dylyn arney was amazing and very helpful

Excellent service.

Everyone at this location was so friendly between the service department and the sales department. I had an issue with my windshield wiper lines during the summer months and Paul in the service department was able to help me get it fixed alongside the speedy service department, meanwhile Zack in the sales department was so easy going and took the time to speak to me about my current Honda's value and to see what could happen in the future for when my current lease is up.

Nice, friendly place. Dylyn was very helpful and informative.

I worked with Chris B on my recent purchase of a 22’ civic hatchback. Because of obvious COVID inventory issues there wasn’t much around. Chris was able to keep informed on any and all future listings. He was always able to communicate and willing to go the extra mile to give me details through the whole process. He had me in my car the day after it was received in their parking lot. And the whole process might have taken 45 minutes. This is the second car I have purchased from Sussex Honda and it will not be my last. Thank ...

Dylyn and Sam were great. The car buying experience was like no other - no one tried to upsell, play games with prices it otherwise act like the stereotype of a car salesman. Overall an easy, clean, experience. I would definitely buy from Sussex again.

This is a challenging time to need to purchase a new car with such low inventory. I have purchased a number of vehicles with Sussex Honda and I was happy to be able to continue to do so. Some dealerships were hiking their prices which is unfortunate but Sussex Honda was not. Also, Sussex Honda was able to secure me a better finance deal than expected! Chris was fantastic to work with. This is our 2nd purchase from Chris and are again satisfied customers! Love not having to spend hours upon hours at the dealership. He was efficient and kept ...

Jeff was great! Courteous, informative and responsive.

So happy I ended up at Sussex Honda after searching many local dealers for my new car due to low inventory. I first spoke with Sam who set up my appointment for me and when I arrived at the dealership Cameron took me through the purchase process. Cameron made everything super easy, was so friendly and helpful, I would recommend her to anyone! Finalized everything with Jeff in Finance and he also was very thorough, clear, and simple! Overall I found the process to be straightforward and transparent which is a far cry from prior experiences I’ve had at ...

Chris B. was fantastic!! He listened to everything wanted and needed and made the usually painful process of buying a new car a pleasurable one! My husband and I are beyond satisfied not only with my new CR-V but with the service that was provided to us! We would recommend Chris and Sussex Honda to everyone!

All of my experience with Sussex Honda was beyond exceptional!!! Was helped with Rita via chat and phone initially. As we were essentially stranded away from home she provided a courtesy vehicle. Jeffery, the service advisor, was very helpful throughout the process. My questions were the thoroughly addressed when I picked up my vehicle. Thanks

Excellent service! Friendly and helpful staff! Thank you!!