I had a bad experience here a few months ago, but Paul and everyone there today helped change my mind. Paul was the sweetest man, and I was greeted with a smile by everyone working today. I felt well taken care of and understood everything. Paul went out of his way to help me. I am glad I feel more confident going back here again like I used to.

Great service, right on time and reliable

Service personnel were great (thank you Paul!), especially with the details explaining what my car needs...

This is my second vehicle from Sussex Honda . I have found them to be accommodating in all aspects of this transaction. They went out of their way to make this purchase happen. Special thanks to Gregg, Haley, Kaitlyn for all their patience and help. This is one dealership that will not disappoint.

I had an extraordinary experience looking for and purchasing a car at Sussex Honda. After conducting extensive online research for some of the best deals in the area, Sussex Honda stood out as a dealership with tons of great options at affordable prices. I came in to check out some of the great deals I found online when the product consultant, Chris, sat down with me and listened to my description of the kind of vehicle I was looking for. He did an outstanding job understanding my specific needs and was able to match me with an awesome vehicle that ...

I had a very pleasant buying experience from Kaitlyn H in Newton Honda. Was dreading having to buy a new vehicle after 13 years. Kaitlyn made it an extremely pleasant experience. I went in with a car from 2004 and left with my new 2021 Honda Accord just a few hours later. Everyone in Newton was extremely helpful and pleasant to work with. Thank You So Much Kaitlyn I really appreciate all of your help!

Had a very informative conversation with the Service Dept. about the concerns I had with my 2013 Honda Pilot. Representative was very knowledgeable and patient as I asked my questions. Will definitely be returning to Sussex Honda in Newton, NJ.

Sussex Honda treats their customer like family. Great service, friendly and professional.

On my most recent visit to this dealership I was greeted by a Service Advisor not yet familiar to me. His name was "Danny" and the service he provided was exceptional. My car is getting older and things are beginning to need attention. Danny, who explained that he had been a mechanic before transitioning to this new role, answered all my questions, advised me on how best to handle situations that may arise and went out of his way to allay my concerns without ever being condescending or impatient with me. I wanted to let management know how ...

From the time we were greeted by Muna on Wednesday until Friday when I drove my new Accord home everything was efficient without the old fashioned pressure.

Good dealership

Sussex Honda is great! I went in to just go over the numbers on a new lease and ended up driving home a couple hours later with my new Passport! Cameron and Bob in sales were a tremendous help with everything and Jeff in Finance made that always tedious experience much less so. I will always direct friends and family to this dealership.

I purchased my fourth car yesterday and, as always, the experience was top shelf. Jeff (finance) helped me select a care coverage package and financing option that met my needs and budget. Kaitlyn (sales) was very friendly and ensured that I was completely happy with my model and features. At the end, John S (manager) was very professional in making sure I drove off the lot completely satisfied with the experience. Overall, great buying experience from the team at Sussex Honda.

We had a great experience at Sussex Honda. This is the 6th car we’ve purchased/leased. The sales and service teams are always so helpful. A huge thank you to Kaitlyn and Jeff for all of their knowledge and professionalism while going through this process. We love our new car!

Kaitlyn Hambright was our Sales Consultant. She was amazing. Tried the best way and easiest way to get what we need. We needed a car for my daughter and she made it happen, nice and quick and easy process. My daughter is happy.

My appointment was 4/14/21 at 8:00am, Paul at the service counter helped me sign in and had answered any questions I had being that my car was a 2020. This is my second Honda Accord that I had purchased at this dealership and have always been pleased with their service department. Paul was very kin, respectful when speaking to me, and made me feel very comfortable from the time I came through the door till I paid my bill and he walked me to the door. Very kind employee you have there. I worked in retail for 45 years and recently retired and ...

Service adviser was personable, in and out within an hour, clean environment, repairs completed, no follow up appointments required.

This was my first time buying a new car. I was terrified to be honest. I didn't know what I was doing at all but Cameron made my experience so easy and relaxing. I connected with her right away. She was so friendly and easy to talk to. She made me her priority and truly wanted to help me drive away in a safe car for me and my family. I would highly recommend going here to anyone and I'm sure the whole staff if great, but I would definitely ask for Cameron. She's great! Thank you ...

Bought my 2nd Honda from Sussex Honda. Chris Burd was great. He is very polite, professional, knowledgeable and took the time to acquaint me with the vehicle and the options I was researching. Luke did a great job going over all the vehicle features at delivery. The dealer installed options were installed without any issues and the car looked great at delivery. Very satisfied customer.

Cameron had great customer service and I felt very comfortable buying my first new car! I would recommend to any of my family and family!

Professional fast service!

Very excellent service! Everyone polite and friendly!

I recently bought my 3rd Honda Civic with the help of Chris Burd. His relaxed no pressure approach has been great with me. The entire buying process went so smooth each time from the initial phone call to the wave as I'm driving off the lot. Other members of our family have used Chris as well and everyone says the same thing...nice guy, no pressure and you know exactly what your costs will be as he writes everything down on paper and gives you a copy to look over. I don't feel like I'm playing that ...

We had been looking for a used truck at a reasonable price and condition for ages. Gary at Honda met us on the forecourt and we explained what we wanted. He showed us to a truck he had just taken on, explained all the history, allowed us plenty of time to look the truck over. He gave us the timeline when the truck would be ready for sale, no pressure put on us to buy it, good communication, he came out for the test drive and explained all the features. We loved the no pressure service! Bought the truck and ...

Great service at Sussex Honda yesterday. I was given a loaner car so I was able to get my errands done while my car was being serviced. Nice people. Will definitely go back to do other maintenance.

Thank you Cameron for the excellent service! Sussex Honda had a lot of inventory to chose from which made it easy to find the perfect car. I couldn’t be happier with my purchase!

I have two Honda's and always have both my cars serviced at Sussex Honda. I always receive excellent service there. They have a great team.

Miss Kaitlyn Hambright Is More than a capable saleswoman, she is a person that works with you from start to finish getting you the best deal possible for your money and budget. A delight to work with and I will look her up for my next vehicle purchase!

My brother John and I experience with Miss Kaitlyn Hambright was wonderful from start to finish. We met her at the showroom's door and she took us through every step of the transaction with no worries. We received the price we wanted at first offer and we received what we wanted for our trade too. The other dealership we went to first would not offer and did not give us what we wanted for our trade. So, Sussex Honda has our business for a long as I drive the car which is going to be a long time, My ...

I just needed some air in the tires when the icon lit up on the dash board. It took a little while for this service but they WASHED MY CAR!!!!

As in the past excellent service!! That is why I purchase Hondas in Newton N.J.

I've left a review before, but I feel the need to again. Yesterday had services done on the Civic. I can not recommend this place enough. If you are local or even not so local, and have a Honda and need anything.....go here!!! Super friendly, FAST, listen to my requests and never trying to sell me something I don't need.

Paul did a great job thoroughly explaining everything and making sure I received every pricing discount!

Thank you katelyn for helping me find what I was looking for, you ran all over to find it for me and then hit the nail on the head with the white and heated seats! You made my day! Thank you again for everything!! ❤

Excellent help by Cameron and Nicholas. Very nice car. Good pricing and nice inventory of new cars. Would buy a car there again, of course.

Christopher Burd did an excellent job.

Great experience! Very helpful. All my needs were met and I could not ask for more! Any questions I had were answered and I was very happy.

The entire process was uncomplicated, fair and efficient. Pick up of the new car and return if the old lease was seamless and painless. The sales staff, especially the sales manager Robert and salesman Gary Zinn, were friendly, upbeat, and extremely honest and helpful. Thank you.

Paul was amazing! I had a great experience from start to finish.

I really like Sussex Honda for service! They go beyond go make waiting customers comfortable and even brought out SNACKS!!

This is my 4th vehicle purchase from Sussex Honda. Straightforward, transparent process from start to finish. Contacted the dealership through the website regarding a used vehicle and received a quick response from Haley. She answered all of my questions through telephone/e-mail, so I decided to schedule a test drive. At the dealership, Chris answered all my questions and provided any available documentation I requested. Felt I got a fair deal.

Great Sales process, In and out with a new car in less than 4 hours. Low pressure.

Sales, service and price 5 stars

Excellent no games transparent through the entire process. I have purchased many cars through the years and this was by far the easiest with no pressure. I highly recommend Sussex Honda and their staff.

This was the smoothest and easiest car buying experience I’ve had by far. Haley and Greg from the online section made everything easy and Cameron helped me pick out my car and was easy to work with!

This is our 5 new car and Gary Zinn from Sussex Honda gave us a great price slightly over dealer invoice better than the prices I received from other dealers. He was super professional and went out of his way to make the leasing process very easy on the turning in the old for the new. Great service dept and everyone is very friendly and helpful. Give everyone at Sussex Honda 10 stars...

This is my third time purchasing from this dealer. My return visit speaks for itself. Ease of purchase, knowledgeable staff, good service department, and no hassle experience all were considerations when purchasing my new car.

This is the eight new car I have purchased from Sussex Honda and they are gave me a great price slightly over dealer invoice better than the prices I received on Edmunds and Truecar!

This is my 2nd new vehicle purchase from Sussex Honda and Chris and Bob made sure the buying process went smoothly. I've had a very favorable service experience over the past 3 1/2 years with my previous Honda.

I have gone to Sussex Honda 2 times now and got new cars. The staff is great and very friendly. They have a great business and help you out in every way that they can. I would highly recommend them if your looking to purchase a new vehicle.

Gary was great, this was the fifth vehicle we purchased from this dealer and we will likely buy another one from this dealer in the future. Everyone else who helped were all very courteous.

Kaitlyn was very knowledgeable and a delight to do business with. She is definitely an asset to you sales force and actually made the entire process enjoyable.

Great customer service from Kaitlyn, very attentive and all questions addressed quickly. I highly recommend Kaitlyn and Sussex Honda. Very happy with my new Pilot!!

i have bought many cars over the years, including several from this dealership. Kaitlyn made this the best experience i have ever had. It was relaxing, without any high pressure salesmanship. She was knowledgeable about the car. The one time I asked her a question she couldn't answer, she researched the answer. I will definitely recommend Kaitlyn to any one looking for a new car. Since this is Sussex County where we do not have high-speed internet, there were a few glitches with the finance papers.

My first car through a dealership and I couldn’t have asked for a better experience! My Helper Kaitlyn Was beyond helpful and helped me find the best and most affordable option for me! I appreciate it more then ever!

My husband and I could not be happy with this dealership.Gary the salesman was patient and not pushy at all.Dan in finance was great as well as Luke who explained all the features of our car. The whole process was seamless.

Oh Sussex, you are the best. Pro service, and honest, too.

Chris was a great salesman. Not pushy at all. He listened to what we were looking for and helped us achieve our goal. I love my new car!

Chris is very helpful and calm and helped us tremendously. I'd recommend him very highly! The dealership was clean and social distancing and masking were respected by all members of the staff.

My new car purchase experience at Sussex Honda was excellent. It was a pleasure to work with Kaitlyn and Haley. They made the process easy and stress free.

My husband and I have been purchasing cars from Sussex Honda since 1987. From purchasing to servicing our cars we have had excellent experiences. I just purchased a new 2020 CRV from Christopher Burd. When I called him to tell him I wanted to test drive the CRV, he had the CRV in the color I was interested in parked up front with the engine running and ready to go. It was an easy and pleasant experience.

After relocating from central Jersey in 2003, I immediately sought out a local Honda dealer to service my 2000 Accord. Sussex Honda proved to be a professional, detail oriented, communicative source for all of my service needs. It was a no-brainer to engage their sales staff when it was time to purchase a new vehicle. This dealer has sold me 2 additional vehicles in 2011 and 2020. My sales experiences were low pressure, informative, and highly customer service oriented. I hands down recommend this dealer for both service and sales and they will remain as my go to source for all of my automotive needs.

Long time relationship with this dealer never fails to meet and exceed my expectations. New vehicle purchase was handled efficiently and with a minimum amount of paperwork.

Kaitlan was super helpful. You won’t find a more helpful and accommodating sales person anywhere She helped me find the car with everything I wanted

Kaitlyn helped me find a new upgrade from my Civic to an H-RV. She made the process so easy. She and her team were more than willing to work with me. Got a great price for a brand new car and extended warranty!

Kaitlyn and her team were great. She answered all of my questions professionally and pleasantly. She offered helpful suggestions and did not rush my decisions. If you are looking for a Honda, go to Sussex.

Great customer service

Great service

Chris Burd made the experience very simple and easy. He answered all my questions, was personable and professional. Luke was also very helpful in showing me the interior/exterior components of my new vehicle.

Kaitlyn was great. She was knowledgeable, respectful and patient. She answered all of my questions, kindly offered some suggestions and gave me space to make my decision. I did not feel pressured or rushed. Honestly the most relaxing car experience I ever had. Will definitely recommend Kaitlyn and Sussex Honda.

Gary was very nice, great customer service. This is the 4 auto purchase from that dealership. No hidden fee. Very good dealership, made the purchase so easy.